紅鹿麗笙飯店(Radisson Hotel Red Deer)

Hotel room was nice. Area was ok and very easy to get to sylvan lake. Check in was a bit problematic as they hadn’t checked requests or returned a message to me which hasn’t happened before with a booking. Reception seemed a bit confused. I was told I should have called. I said I emailed and left a voice mail neither were responded to. Apart from reception and the breakfast buffet it was a good experience. . But we got a room. Food cooked to order was really good. Breakfast buffet ok at best. Pool area nice.

Gym and The hot tub is wonderful. The lobby business area is great. Cleanliness in the room is good. What I dont like is: The key is not working even if it was away from phone. Had to get key 3 times. Breakfast options are not good enough for the cost. There is no recycle container for recyclable bottles. The elevator is too slow. Tesla charger was not working. Cleanliness in the public area especially the elevator is not up to the standard

There was only one front desk agent and lots of people checking in. Was not offered upgrade or any VIP amenities. Tried to charge for 2 rooms when one was cancelled ahead of time. Nice hotel.

Excellent service. Was placed in a quiet area in the hotel away from the hockey players checking in at the same time

This is now my favourite and go to hotel in Red Deer. Great comfortable rooms. Clean and well maintained.

After very long drive, thought we would upgrade hotel with jacuzzis suite. Felt very pampered! Everything was perfect. All you could want in a hotel and more.

The property was nice. However, the pool area was not ideal. Hot tub and steam room were not very warm. Hotel definitely needs some maintenance.

I got a family room so our friends could hang out in our room. It was a good size. It was clean. The staff were nice. The hot tub was nice. It wasn't hot enough, but we got to stay in it for a long time and hang out. The sauna was nice and hot. The sheets on the bed were way too hard and scratchy. We couldn't sleep, we had to get fully dressed so it wouldn't touch our skin. The pillows were tiny and flat. The shower was awkward. There were 2 shower heads and it made it really hard to get them to point towards our heads to wash out the shampoo. We were disappointed. All of us went to the lounge for supper and the service ******. It took so long for us to get anything. I tried to make a reservation so they knew we'd be coming, but i was told we couldn't do that.

Hit tub was so cloudy couldn’t see the bottom, rented a movie that wouldn’t play but was still charged. Soap shelf in the shower was dirty and there was hair in the tub.