紅鹿華美達套房飯店(Ramada by Wyndham Red Deer Hotel and Suites)

Leak from the bathroom ceiling, bathroom wasnt cleaned properly. Old type microwave and dirty curtains. Not too happy with ot

Parfai

The first room we were given the toilet wouldn’t flush. The bathrooms need to be renovated as they look terrible. The second room given our tv wouldn’t work. Thankfully, the guy from the front desk came to help and got it working. I will not be staying here again as I was disappointed as the hotel was old and a little run down. The fridge and microwave in the room look terrible.

The worst hotel ever stayed at. Arrived to staff who were totally unprofessional. The room was so cold when we arrived it took over 6 hours to warm up. All the food we brought froze in the refrigerator. Lights didn’t work. Had to fix the toilet. Was woke at 130 am to a fire alarm that went on close to 30 minutes. Crack head entered hotel and pulled the alarm. No late night security at the doors to control who enters. No apologies or mention of the inconvenience to being woke up by the alarm upon checkout. For $160 a night don’t waste your time. I wouldn’t stay there for $80 a night. Total lack of management is totally evident at this hotel.

We checked in to find our room uncleaned since the previous guests. When we informed the front desk, they told us that they didn't have cleaning staff, so the would need to put us in a more expensive room and we would need to pay more. After arguing with the front desk, they called their manager to get someone to clean the room with a 2 hour delay. All rooms are very aged, lights not working, carpets are dirty, toilet didn't flush. We found that someone had covered over a smoke detector, most likely so that they could smoke in their room. There were two very friendly ladies that served breakfast, but they did that so that they could limit the portion size and it caused a lineup for breakfast. They did give us a discount for our trouble, but I definitely will not be staying at this hotel ever again.

Went here for a quick getaway with the kids and chose this place because of the pool and hot tub. When we got there hot tub was out of order, pool was ice cold.. went back to room after pool to get the kids in the shower to warm up and there was no hot water. Sheets were stained as were the towels. When I brought up the hot water issue in the morning they said "oh sorry to hear". Sadly wont be staying here again.

The hotel room was clean. It was had a gross musty smell that was covered with my Saje Difusser. Fairly outdated. The hallways reeked like cigarettes and ****. Didn’t have any interaction with staff, other than dropping off the room keys. Will probably look elsewhere for my next trip to Red Deer

So I booked this room for my daughter’s tournament as the entire team was staying here. My husband had a heart attack at 10:30 am the day before and we were unable to make it. They would not refund even given the circumstances…… shame on you.

It’s vey noisy. The building is old. But it’s still an cost effective place