波蘭短逗公寓飯店(ShortStayPoland Aparthotel)

They need to improve the check in process (the code they sent me didn't work and I had to call them for a new entrance code). Other than that - everything was nice.

Responsive staff with clear instructions. The apartment is nicely furnished. The beds are comfortable. Unfortunately the floors were very dirty. Walking barefoot coated our feet with dirt. When the outside air was cool, we were comfortable with open windows. But it was very hot when we arrived. I called about the AC not working and was told that it had not been set up and that I should use the fan in the apartment--but there wasn't any. They then said they could not put fans in every unit. There was an iron, but no ironing board. While the reservation and service staff are helpful, the premises needs to be much better managed. We had booked a second night on a later date, but ended up eating the cost and chose to stay elsewhere.

My elderly parents stayed in the hotel and can’t tell me enough how much they loved it. Their late check in was easy and stress-free, rooms are clean and specious. Managers reached out to me and offered multilingual instructions. Will be back again for sure!

The apartment is big and clean, easy to reach city centre