My overall stay was pleasant. My only issue was shuttle service. After two times confirming my time for pick up (3AM) and shuttle service, because my flight was departing at 5 AM. I was disappointed. No one was there at the front desk. After waiting 10 minutes, I saw someone sitting in their car out front of the hotel on their phone. She got out of the car and I ask if they worked there, and she replied yes. I explained my issue and she said that no one gets a shuttle until 4:00 AM because the airport doesn't open until 4 AM. She then called the other location after I complained, and someone came and picked me up. That was a little frustrating.
翻譯