羅利麥客達套房飯店

First night getting here, and the manager at the front desk, which is an Indian guy he referred to me and my children as “you people”, “N word” when I tried to check in when I explained to him that there was a situation on my end, but I was taken care of. He was using the N-word, referring to me and my family and was basically saying if we “don’t hurry up”, he will call the cops to get us removed. After finally checking in the room it is very small compared to any Microtel I have been to. The bed has a hook thing that doesn’t hide or remove and with the room being small if you pass by you are at risk of being extremely cut like I was or injure your knee. The other side of the bed was sinking in so when you lay down on it, you’re falling off the bed. ooo but I’m not done, I’m currently staying here because I’m visiting for a funeral due to a loss of a family member so I had some members of my family visiting me at this location. I was never told or shown any information stating that we are not allowed to have outside guess that are not staying at THIS hotel NOR WAS I, PROMPTED TO SIGN ANY DOCUMENTATION STATING THAT WE ARE NOT ABLE TO HAVE GUESS IN THE ROOM. He was trying to insinuate something. So then the manager which is the Indian guy calls my room tells me we’re not able to have a guess when I go downstairs and politely asked to see the documentation he therefore goes in yelling at me using profanity and threatening to call the cops, to which he calls the cops, and I have all the video where he was the aggressor Calling me out of my name, using profanity, and refuse to talk to me, even though I had valid questions that were reasonable. When the cops finally get here, he tells him that he doesn’t want us on the property and he would like for us to leave. That’s not a problem as we are packing to leave we asked him for not only our deposit back, but our Remaining funds left for the one night left on our visit. Trip was no help. We called trip and a Indian lady answered she at first sounded like she was happy to help until she spoke to the manager and then she was singing a different toon she also racially profiled us by listening to the Indian guy and basically saying that we can’t do anything we can’t get your money back and you will leave that property after speaking to the manager. “ * Calls manager by his first name* and hearing the situation we can’t do anything for you” i’m extremely disappointed and upset not only with the actions of trip and their employees but also this hotel and their employees showing that amount of racism not only to me and my family, but my children as well .

Comfortable stay with clean room. Highly recommended. Provide simply breakfast.

I arrived after 9 pm at night and was forced to wait outside my room for 15 minutes after I was tired from driving. My room had not been cleaned AT all. The next morning I got ready to take a shower and the shower had hair and dirt all in it. The three people cleaning KNEW they cleaned it. The breakfast ******. Just toast and waffles- not even juice to drink. My room was supposed to be pay on arrival but when I checked in, they had already charged my card. No big deal right? WRong! Because of breach of contract, I could not use the card I had set aside the funds for my trip. In the end, I didn’t have on me the card they charged so they made me pay AGAIN!

I recently traveled with my son, and this place is definitely not family-friendly. The lobby employee seemed to be stoned, which was unsettling. The entire place smelled like smoke, and the room was filthy and disgusting. The sheets were placed upside down, and the overall cleanliness was unacceptable. To make matters worse, the photos online do not accurately represent the actual condition of the hotel. I checked out just 15 minutes after checking in and had to book a different hotel at 10 PM. I would not recommend this place to anyone, especially families.still working on getting my money back