羅利-達勒姆機場-布賴爾溪歡朋套房飯店

We didn’t have much time here, but the staff made our overnight stay extra great. We had a friendly greeting at the front desk despite our delayed arrival at 2 a.m. The next morning as we left, the woman who cleaned our room came down to the parking lot to find us after she discovered my daughter’s stuffed animal in the bed. Above and beyond service that saved us a lot of tears!!

The hotel was serviceable but the room didn't have a very fresh smell to it. Nothing identifiable, just musty. And there was a continuous on and off noise I originally thought was from the bathroom above but then I realized it was louder in the room. I use a white noise machine and was only there for a night so not worth the time to complain about either but both add up to just a Good rating.

Staff totally uninterested in customer service (front desk). Breakfast was served warm at best. Coffee warm. I get that the breakfast is included in the stay, but take some pride in doing the simple things properly. Based on this stay, for the price, you can do better.

We arrived 45 minutes before check in time after a long flight. Being Hilton honors members, we were not allowed to check in even though rooms were available. The guy wanted to charge us $25 for early check in. We had to go to a restaurant and stay there till after 3pm CST in every other Hilton we stayed, they extend the early check in for fee if rooms were available. This was just 45 minutes before the regular check in time at that hotel. Otherwise the hotel was good. Just left a sour taste in our experience

The rooms Very nicely decorated and clean. It would’ve been nice to have hair dryers though It was very disappointing that did not have a restaurant or bar and we had to walk over to the ambassador and to eat dinner and to enjoy a cocktail..

Liked the hotel and our room was nice. BUT we stayed two night ghts and had absolutely no maid service. Would have at least liked to have our garbage basket emptied and fresh towels.