盧娜假日綜合飯店(Luna Holiday Complex)

The main problem with staying at this hotel was the service when there was an issue with the shower. The shower was not draining water properly - you couldn't have the water on for more than one minute before water started leaking out of the shower, into the room, then into the hallway. I was with a group of 4 people, one showered on our first day after a long day out, and we were on the couch on our phones. This is normal to decompress after a long day of being out at the beach and whatnot before dinner. Water leaked from the shower to the hallway to the room with the couch. When we noticed, my friend stopped the shower and I called maintenance about this issue and they said they would send someone. After 30 minutes of water pooling on the floor spreading more, and my friend trying to clean it, I called reception again. They were not kind to me about this issue. They said someone would be coming shortly and hung up on me. Maintenance came after 10 more minutes, and he was quite rude about the issue. He blamed us for the mess, about not noticing sooner, and told us to call as soon as we noticed - which I did! He said he fixed the issue, cleaned up, and then left. He made sure to tell us that we didn't clean it as we should've. This was incredibly rude. The hotel was fine afterwards - the pools are cool, but the hot tubs are not hot. My friends and I did not get treated kindly even though we were kind to staff, and did nothing to disturb other guests. This hotel is good for the proximity to the beach and the restaurants around it, but the service is not great.

We stayed for a two days and everything was amazing! Very clean , renovated room. Nearly the complex were everything that you need. It’s really close to the beach. This is the biggest beach in the Malta.

War mit der Lage sehr zufrieden, die Bushaltestelle ist direkt vor der Tür. Vom Hotel aus sind mehrere tolle Wanderrouten bzw. Naturparks zu Fuß oder nach kurzer Busfahrt erreichbar (zB Foresta 2000 oder Il Majjistral). Der Hoteleigene kleine Supermarkt war überraschend gut sortiert, grade auch für eine vegane Ernährung und dabei preislich völlig in Ordnung. Mitarbeitende im Hotel alle sehr freundlich. Einziger Minuspunkt: von den Fluren her war im Zimmer immer deutlich viel zu hören (jede Tür, die geschlossen wird, sprechende Gäste, die Reinigungskräfte..).

Great location if like near beach with bus stops 2 minutes walk from hotel. Nice walk (long 4km and uphill) along the beach and up past the red tower with great views of Gozo to the north and lovely coastline to south. The hotel has warm indoor pool beautiful rooftop pool (little windy at the moment but good view across bay and up to well lit church. Great bar downstairs good deals also. Friendly staff throughout the hotel. Meals good at reasonable prices (cheaper than outside restaurant). Gym has easy to use equipment for a good workout. Room was well equipped and clean, my only con was TV was a little small and selection of channels was minimal. Highly recommend. Will go back again

Je ne recommande pas Personnel zero Serviettes ils ne les changent pas pendant 3jours Frigo avec beaucoup de bruit On ne peut pas dormir Eau non réglable soit trop chaude soit trop froide Climatisation avec beaucoup de bruit La cerise sur le gâteau 11h ils toquaient sans arrêt pour sortir Bref très mauvaise expérience

Bon hôtel très bien situé, il possède une mini supérette au niveau -1 et il y a aussi un centre nautique de plongée qui est très intéressant pour les activités. La piscine au sixième étage est topissime. Vous avez la plage à moins de 500m à pied ce qui est excellent. Malheureusement j’ai passé quatre nuits dans cette hôtel et ma chambre n’a été nettoyé qu’une seule fois du moins la femme de ménage a seulement fait le lit et pas nettoyer la chambre. Les draps n’ont jamais été changé durant mon séjour et les serviettes elles ont été changés qu’une seule fois, ce qui est très déplorable pour un hôtel.

Had a lovely stay here at the Luna Holiday Complex, the service from the staff were spot on, the rooms were spacious and clean however could do with a bit of a revamp in the bathroom but all in all, we had a very good stay and would come back here again.

La habitación super grande y la cama super cómoda, como pega la televisión no tenia señal y en recepción nadie habla español, pero una estancia super buena.