阿拉梅達基多美居飯店(Mercure Alameda Quito)

Perfect location, good service Restaurants with high quality food Wifi works well

We were told a “hotel shuttle” would pick us up from the airport. We waited 2 hours after landing and a taxi showed up. When we got to Mercure we were told we had to pay for the “hotel shuttle”. This means we could’ve taken a regular cab and not waited 2 hours! We were supposed to get VIP status with our membership but there were no benefits honored. The hotel itself is clean, room is OK. No heat. There is no fridge in the room. WIFI connection is on/off. You get 1 towel per person and have to call every day for a 2nd towel. The menu and room service options are limited with nothing for vegans or vegetarians. Location is 45 minutes from historical center. There is not hotel shuttle. There is no concierge service. Staff will each give you different information. Do not honor late check out. Do not honor any VIP membership status.

Os apartamentos são muito bons, o spa na cobertura é ótimo. Atendimento de modo geral é razoável. Café da manhã bom, nada excepcional. O restaurante é péssimo, o que explica estar sempre vazio. A localização do hotel já foi boa, hoje em dia está em uma área perigosa e deserta à noite. Apesar dos pontos positivos, eu não me hospedaria lá novamente.

I was happy with this hotel. I paid for the shuttle service from the airport to the hotel, and at the end from the hotel to the airport, $25 USD, they were very diligent. The breakfast was excellent, they had different options, from pancakes, omelets, fresh fruits, cheese, different types of bread, and coffee. The room service was also good. The only flaw was in the room, the refrigerator was out of service even though they changed it. Overall, the hotel is excellent and is located in a good spot near most attractions.

Great Hotel and would be happy staying there again. They have heaters for the room just need to ask for it. Lots of hot water. comfortable bed Has a restaurant, bar and café on site which is necessary since they roll up the streets around the hotel at dark. They do have drivers and cars available at good prices to take you anywhere. Use them or a taxi after dark.

Nice hotel, but all the extra services they advertise are not available on Mondays.