皇后鎮Queenstown Bike Park附近住宿

Staff were friendly and accommodating as we arrived to Queenstown late due to plane landing delays that evening. We booked the twin bunk room and surprised at how big the ensuite toilet was - it could have been another room! Standard hotel amenities but we're especially delighted by the hot beverage vending machines as it provided us with a convenient pick-me up coffee whenever we needed it (travelling takes a toll on your body, for sure!). Social and dining spaces were plenty and the view at the rooftop that overlooked Queenstown was beautiful. Overall, a good stay but wished the app was less buggy and doesn't log guests out when we're offsite too long.

我住在國王山景房,雖然房間感覺很小,但彌補了它的新,現代,設計良好,舒適。開放式計劃入口和大堂區感覺很溫馨。房費包含的自助早餐是必不可少的,每天清晨上山前超方便加油。晚上大堂歡樂時光5-7pm。步行5分鐘即可到達城鎮起點,步行9分鐘即可到達新西蘭滑雪巴士。在回酒店的路上,有一個陡峭的山坡可以步行上山,但只有兩分鐘的路段。儘管在雪地上走了一整天,回到山上,到了山裏,但每天晚上都很難得到能量,因爲天氣寒冷和疲憊,所以每天晚上都很難進城吃飯。我從機場搭乘巴士到酒店,非常方便,快速20分鐘的車程。機場巴士站就在航站樓外。我在巴士上買了一張Bee卡,5美元,成人和兒童的行程只有1美元。巴士停在酒店馬路對面的藍峯。回程巴士前往機場也一樣簡單。總的來說,這是一個很棒的住宿,擁有新的現代化設施,一個相當中心的位置和友好的工作人員。

服務特別好，工作人員很熱情，總是面帶微笑，迎接每一位客人。無論何時，他們都表現出極大的耐心和專業度，確保每一位住客的需求都得到滿足。從前台接待到客房服務，每一環節都體現出他們對細節的關注和對客户滿意度的重視。尤其值得一提的是，酒店的清潔標準非常高，房間內部保持着一塵不染的狀態，使得整個住宿體驗格外舒適和放鬆。

Friendly front of house and house keeping staff. Although there are staffing shortages everywhere, the staff here were always available and helpful. Our house keeping team although on a 3 day turn around service, did not get to service our room while we were there, offered towels and extra tea, coffee without hesitation when requested. Thank you so much! The decor is quite out dated and while at first it was off putting, (cream/green interior hallway and furniture, corridor stained carpets, seeing the size of our room and how clean it was made up for it. The bed was a king/possible super king, very comfortable and extra pillows provided. The continental breakfast is more than sufficient. Again the waiting staff I approached where happy to top up, add more (the pastries). Thanks for a wonderful stay!

Booked a 6 bdrm apartment, in one room we found a pair of disgusting slippers under the bed, a pair of socks left inside the wardrobe, and a bath towel hanging behind the door. Window latches gone off 2 windows and tv in second lounge didn't work. To their credit they did fix one window and taped the other shut - note, sellotape does not keep a window shut for long... There are also no plugs to any of the bathroom sinks - it's pretty disgusting brushing your teeth and looking down the sinkhole at previous guests hair :( We went for the 6 bdrm apartment so we could all be together (& also booked a 2 bdrm for extra family), I certainly paid a premium for this as we could have got a couple of 3 bdrm places for a lot less. I did expect it would be overall cleaner and nicer than what it actually was so was pretty disappointed. The bathroom items provided are basic and no facecloths provided. Only 2 dishwash cleans could be done with what was provided in kitchen. No coffee sachets except decaf, and while there was a hot choc tin, it was almost empty and I’m not using something that many others have stuck their hands in. The dining chairs fabric is disintegrating and bits of the white material end up all over the floor (we would have like to have vacuumed halfway thru our stay because of this but there was no vacuum cleaner or broom). Nowhere on their website (that I found) did it say the apartment was over 3 levels – something my 75 year old mother did struggle with a bit, again this would have been a flag for us. So overall, it was handy being together but the apartment seemed old and tired and really not worth the price we paid. I did email the place to relay all my concerns, they have chosen not to reply to me. I also see on their website they only have reviews that they have sourced from elsewhere (I can't leave this there direct) so they choose the good ones...

房間很大，衹可惜我們入住的這兩個晚上是非常陰的天氣，雲層太厚了根本看不到湖景。第三天也沒續上湖景，就是可惜了我的湖景錢。入住的時候酒店外牆在裝修，一股很刺鼻的油漆味在陽台，第一天忍了，第二天連房間都有了。叫來staff聞，staff隔着門就跑了，説給我們換房間。換到八樓view真的很不錯👍，180度湖景，但是估計應該是vip房或者行政層。酒店停車很不方便，40刀一晚，停到隔壁double tree16刀一晚，還不錯，就是一點點遠。

我們想住在靠近機場,開車到鎮上很短,可以方便地進入通往Te Anau/Milford Sound的高速公路。這家酒店勾選了所有的箱子。初到時,我們進入停車場,注意到停車點有多緊,有多小。電梯騎上大堂後,我們遇到了非常專業和善良的工作人員。我們去了我們的房間,房間很好,更新了,景色很好,平面圖很寬敞。我們確實對水槽有問題,當我們到達房間時,水槽堵塞了。我們去參觀皇后鎮時,一名工作人員打開了水槽,但沒有清理,所以當我們回來時,堵塞的殘留物仍在水槽中。令人失望,諷刺的是,一個小陽台。小陽台大部分被空調用完了,積極的是你山景和皇后鎮的景色不錯,牀很大很舒服,沙發,客廳,廚房真的很不錯。我們真的很喜歡淋浴,趁我們喝了熱水。總的來說,我們喜歡我們的住宿。DoubleTree餅乾也總是加分項。

8.2到達機場被通知航班取消後，我們就近訂了距離機場最近的Holiday Inn，沒想到收穫了意想不到的驚喜服務👍👍 8.2當天下午值班的馬來西亞籍工作人員很nice（很抱歉沒有問她的姓名），得知我們7人衹訂了兩間房是為了第二天趕早班機過渡，主動聯繫領導申請加床，讓我們兩個家庭花更少的錢，睡得更舒適；另外一位馬來西亞籍工作人員Rachael也很負責，事無鉅細地幫我們查詢滑雪夜場的價格，查詢出租滑雪服較便宜的店鋪，聯繫確認出租車和價格，在得知出租車司機疑似繞路的情況下，主動幫我們聯繫出租車公司溝通，還幫我們拿折扣；更主動交代第二天值班的清遠籍小姐姐morning call，清遠籍小姐姐也很細心地幫我們查看公交到站時間 ，指引我們坐公交到機場（訂不到出租車）👍 每一個細節都透露着酒店工作人員的真誠熱心地為住客着想，感謝你們的付出，我們的航班即使被改簽也依然被你們的細緻服務所温暖着👍這次在皇后鎮被你們酒店圈粉了，再次衷心地表達感謝！

Stayed for two nights and found this a very comfortable, fully equipped apartment. Good shower, comfortable bed, very clean and comprehensive kitchen facility. Victoria on reception was so helpful too! Great views. Parking can be a little tricky as the hotel has limited parking. Close to the airport, shops, supermarkets.

大型汽車旅館，酒店園地就是一個大公園。有大草坪，橄欖球場地。非常安靜。住的是單獨一個區域，房間不大，可住2-3人，有公共廚房，很大，做飯沒問題。專門的公用廁所和浴室，衹有住店客人有鑰匙，離房間走路一分鐘。有中型超市走路5分鐘。離鎮中心走路10分鐘，離皇后鎮不到20公里，開車20分鐘。相對皇后鎮同等住房價格能便宜一半。