卡林精品飯店

The Carlin is not a "5-star" hotel experience, which it holds itself out as and charges for. The view and private hot tub are great hence the 2 stars. Otherwise this is effectively a poorly-designed air bnb, not a luxury hotel. We left feeling a bit scammed. Some details/notes below: -We arrived around 8pm after traveling halfway around the world. As we checked in asked if we could grab a drink at the bar. Bar is closed. Is the hotel restaurant open for food? No, it's permanently closed other than for breakfast. Can we order room service for food? No, room service not available. Any restaurant recommendations? No recs and was told most restaurants would be closed (this turned out to be incorrect) and told we should just "order Uber eats" for fast food or something. Not a great first impression. -Walls are not sound-proofed at all. Expect to hear people using the (tiny) elevator in the back and in rooms next door and above. -Only one employee was on site during the day that served all roles, including waiter for breakfast, and often at night there were no employees on site. -Housekeeping did not come every day we were there. -Room has several lights that cannot be turned off. Including a large, glaring neon-green "exit" sign placed in between the bed and the window. I've never seen an "exit" sign inside of a hotel room. I'm sure this is code but obviously should've been thought about when the hotel was designed. This forces anyone staying to close the blinds around the bed so they can't wake up to the view, which is the main attraction. -First night, the bright fluorescent bathroom mirror light would not turn off. The bathroom door is glass so this fully illuminated our bedroom. Couldn't place blanket over door since a sliding door, and wires to lighting went into the wall. Almost comical. Called front desk. Was told they wouldn't be able to get an electrician to fix until 3 days later (we stayed 4 nights) and no other rooms. What? After explaining this was not a reasonable solution, guy came up and unlocked a door to an additional musty bedroom with NO windows (kinda creepy - what hotel room, much any bedroom, has no windows?) that didn't seem it had been cleaned recently and was told to use this room instead to sleep. Whatever, we needed sleep. Next day when we asked for some kind of discount but were told no they viewed us as made-whole since we had an additional bedroom. The next day they did end up figuring out how to turn off the circuit-breaker to the bathroom light so the light was just permanently off. Other nice places in the area were already fully booked, otherwise we were close to just cancelling and switching hotels. -Furniture is weirdly uncomfortable and TV too large for where couch is located. Gym is a joke, basically a treadmill in a mirror covered closet. -poor water pressure in the shower -The rooms in general are not appointed well and very out of place given the location. Everything has this cheesy, garish

好 * 我們接觸到的大多數酒店員工都很好。特別是，早餐的加拿大女士對酒店來說是一筆寶貴的財富。她非常友善，為周圍帶來正能量。另外，我要感謝一位年輕的法國司機和一位調酒師，感謝他們微妙而純粹的熱情。 * 整個飯店的大部分硬製品都處於較新的狀態。尤其是科勒衛洗麗。 * 日落美景。 * Oro 餐廳的早餐和客房服務菜單。不好 * 這家酒店對於皇后鎮來說可能足夠好，但對於皇后鎮以外的真正的五星級酒店來說還不夠好......不足以滿足基本要求。請參閱我的評論或圖片。 * 淋浴水壓非常非常弱。這太荒謬了。 * 房間裡的其他房間和走廊的噪音很大。沒有隔音牆。聽到隔壁房間的噪音，尤其是整晚都聽到噪音。 * 需要一個統一的智慧控制面板，而不是牆壁的每個角落。* 陽台上沒有太多隱私，隔間也很*陋。 * 床墊品質：凹陷處和浸水過多。我很驚訝還沒有人抱怨？ * 對硬質產品的一些設計和材料選擇有疑問，特別是，如果它們會老化的話，曲線有吸引力...... * 乘坐一輛卡宴單程接送，乘坐當地出租車單程下車，這並不像做了廣告。在到達和離開的兩次時間裡，賓利都只是坐在停車場裡。你猜，YMMV... * 在我住宿期間，從未受到現場經理的歡迎。那是怎麼回事？ * 由於他們的系統癱瘓，直到退房才得以結算帳單。

我們只能說哇。從各方面來說，這都是一家多麼美麗的酒店。從機場接送到受到出色而樂於助人的工作人員的迎接，我和我的妻子都被震撼了。房間非常大，有一個慷慨的主人、主人套房、用餐區和獨立的起居區（出售）。陽台設有寬敞的熱水浴缸，可欣賞皇后鎮的無價美景。特別要感謝令人驚嘆的派崔克，他竭盡全力讓我們的住宿變得非常非常特別。派崔克不僅真誠地關心我們的經歷，還幫助我們安排了大量的活動和餐廳。卡林酒店是我們現在訪問皇后鎮期間唯一入住的地方，並期待我們的下一次旅行。

Carlin 確實非常出色。灣景套房享有壯麗的湖景和山景，我們的 10 晚住宿再好不過了。優秀的員工是一流的，提供專業和友善的服務。派崔克是卡林品牌的傑出大使。他擁有令人羨慕的技能，能夠以友好和尊重的態度提供細緻和專業的服務。詹姆斯是卡林酒店極其有才華的調酒師，他精心準備了一系列令人驚嘆的雞尾酒，並為此感到自豪。卡林酒店有很多值得喜愛的地方，我們感謝他們讓我們度過了一個真正難忘的假期。