I like this hotel.
But they did not reply the pick up service availability by the mail. So I spent non-expected time to find the available vehicle.
Their response need to improve. Except that, It was good hotel.
翻譯
訪客用戶
精品大床房
入住於 2024 年 12 月
商務出差
1 則評論
3.7/5
發布於 2025 年 1 月 4 日
Room service & toiletoiers are up to mark. Resturant is little congested. Queen size Bed is comfortable for tall guy. Overall looks good since there are couple of option available in the Chakan area with medium budget.
翻譯
住宿方回覆: Dear Guest,Namaste! We appreciate you sharing your experience from your recent stay with us. It's fantastic to hear that you enjoyed our well-kept accommodations and found our property appealing. We eagerly anticipate your return in the future.Warm Regards,Management - The Monarch at Chakan Midc, Pune
KL THEN
雙床房
入住於 2024 年 3 月
商務出差
35 則評論
4.7/5
極佳
發布於 2024 年 4 月 23 日
good location, nice staff
翻譯
住宿方回覆: Dear Guest,Namaste!1. We appreciate you sharing your experience from your recent stay with us. It's fantastic to hear that you enjoyed our well-kept accommodations and found our property appealing. We eagerly anticipate your return in the future.Warm Regards,Management - The Monarch at Chakan Midc, Pune
Firstly this was a great place to stay earlier but days passed they have compromised on infrastructure , services , SOP and finally the customer handling. I was offered to change my room multiple times. The AC ducts on their 12 floor rooms get a loads of vibration and hence I had to make a video of the same at 1:00am then they took sweet time of 1 hr to analyse later they turned off the respective AC. Next day : they have only 5 iron boxes on the entire hotel and one of them which I had to struggle on phone for 1 hr was not working at all. Since my stay was for longer duration I had to use laundry. They take ur signature while receiving clothes but not at the time of delivery so one of my laundry delivery gave me a surprise of Logo on t shirt melted . They did not even care to address it they just kept it as a surprise for me. Later the next day T-shirt and brief was given for laundry the next day evening I heard a bell ring in my room since I was occupied in resting I couldn’t attend , then they marked it as laundry received. Now I have lost the last laundry T Shirt and Undergarment. Other challenges u would face 1) Toilet Faucet lacks pressure 2) Torn Blankets 3) Juice dispenser in their restaurant has chrome paint chipped on the tap area(Which might chip and enter with juice again) 4) Lethargic staff - Don’t even care to fill water while having food For any complaint if u raise ur voice even a bit due to impatient mind it they will disconnect your call. Think twice one prepared to experience all this
翻譯
訪客用戶
入住於 2024 年 7 月
其他
3.0/5
發布於 2024 年 8 月 9 日
Hotel breakfast and dining is good. Room quality is awesome. Wifi also has reasonable speed. I got the room on the top floor. Water flow is less in the bathroom. I checked with my team mate who stayed on the 6th floor which has a reasonable flow of water. Need to improve the water flow in the top floor.
翻譯
訪客用戶
入住於 2024 年 6 月
其他
4.0/5
很好
發布於 2024 年 7 月 18 日
Courteous staff, clean rooms, delicious food, beautiful balcony with good view, perfect location! its location will be best suited for people looking for hotel near midc!
翻譯
訪客用戶
入住於 2024 年 6 月
家庭出遊
3.0/5
發布於 2024 年 6 月 30 日
The rooms very very good, the staff was also quick and efficient the restaurant needs to improve, food is average the restaurant hygiene was not upto the mark and felt that it could have been much better.
翻譯
訪客用戶
入住於 2024 年 5 月
其他
5.0/5
超棒
發布於 2024 年 6 月 12 日
Good ambience, very polite staff, hotel transport service is also punctual. Love to stay here
翻譯
訪客用戶
入住於 2024 年 4 月
獨自出遊
5.0/5
超棒
發布於 2024 年 5 月 15 日
Good location for business travelers has good staff and is polite, the service is very good and the food is nice. Thank you.
翻譯
訪客用戶
入住於 2024 年 2 月
其他
4.0/5
很好
發布於 2024 年 2 月 29 日
For business it's perfect place in heart of Chakan, and with family excellant facility. Dinner menu and tast can be better. Couteois staff. They should provide shuttle to nearest location as service.
翻譯
訪客用戶
入住於 2024 年 1 月
其他
4.0/5
很好
發布於 2024 年 2 月 18 日
Well maintained facility, good food, well located. Should offer scheme for regular visitors or corporates for their employees.
翻譯
訪客用戶
入住於 2024 年 1 月
其他
5.0/5
超棒
發布於 2024 年 2 月 4 日
Had a wonderful experience in the hotel.We had a birthday party at the banquet hall in the hotel. The staff was one of the best I've ever seen. The hospitality, the cleanliness, the arrangements was perfect and it couldn't be better. I would surely recommend this to everyone. The arrangements done by Mr. Sachin Lande and his team was good and was highly appreciated by everyone.
翻譯
訪客用戶
入住於 2023 年 12 月
商務出差
4.0/5
很好
發布於 2024 年 1 月 29 日
We were a group of 10 and stayed here for 3 nights for an event nearby. As far as location is concerned, it is right in the heart of Chakan and very close to renowned companies and industries. The service was good. Food during both breakfast and dinner time was good. There was a lot of variety in the buffet. Sachin, the food and beverages manager was always around checking on the guests and their needs. The entire staff at Pier One was very helpful and alert to the guests’ needs. Mamta, at the front office was very helpful. Moii at the spa was good too. Thank you Team Monarch! We recommend this hotel if you want to stay in Chakan!
翻譯
訪客用戶
入住於 2023 年 12 月
其他
5.0/5
超棒
發布於 2024 年 1 月 3 日
Property was well maintained and rooms were also very comfy. Overall the amenities were good. Really enjoyed my stay