住宿方回覆: Dear valued guest,Thank you for your review. We’re glad you enjoyed the views and service. Sutera@Mantanani offers a rustic, natural experience, and we’re happy you appreciated its unique charm. We look forward to welcoming you again.Best Regards,Thomas PillaiResort ManagerSutera@Mantanani Island Resort & Spa
住宿方回覆: Dear June,Thank you for your wonderful review! We’re thrilled to hear you enjoyed the stunning scenery, unique chalet, and special proposal moment with our team’s help. We can’t wait to welcome you back for your beach wedding and create more unforgettable memories together!Thomas Pillai Resort ManagerSutera@Mantanani Resort &Spa
住宿方回覆: Dear Valued guest,Thank you for your 5-star review! We’re delighted that your stay turned into such a positive experience despite the rough seas.We’re so glad you enjoyed the comfort, food, and views, and we look forward to hosting you again.Thomas PillaiResort ManagerSutera@Mantanani Resort&Spa
住宿方回覆: Dear Valued Guest,Thank you for sharing your experience! We’re so glad you found your stay at Sutera@Mantanani exciting and memorable, with plenty of activities to enjoy. It’s wonderful to hear that two nights weren’t enough — we look forward to welcoming you back soon!Thomas PillaiResort ManagerSutera@Mantanani Island Resort &Spa
住宿方回覆: Dear Valued guest,Thank you for your understanding! We’re glad you were satisfied with the service despite the change in plans. The Magellan is also part of our family, and we’re happy it could be a comfortable alternative for your stay. We hope to welcome you to the Sutera@Mantanani in the future under better weather.Thomas PillaiResort ManagerSutera@Mantanani Resort & Spa
住宿方回覆: Dear Yiqiedouzhide-zhamao,Thank you for sharing your wonderful experience! We're so glad you found the island stay worth it despite the travel. It's amazing to hear about your proposal—congratulations! We're happy you enjoyed the views, the cruise, and our food. Wishing you both all the best and hope to welcome you back soon!Kind regards,Thomas PillaiResort ManagerSutera @Mantanani Resort& Spa
住宿方回覆: Dear Valued Guest,Thank you for sharing your wonderful experience with us!We’re truly delighted to hear that you enjoyed your stay—especially the peaceful atmosphere, the stunning views of Mount Kinabalu, and the unforgettable sunset. It's always a pleasure to know that our guests can fully relax and take in the natural beauty around them.We're also very pleased to hear that our team’s enthusiasm and thoughtful service helped make your stay even more special. Your kind words mean a great deal to us.We hope to welcome you back soon for another tranquil and memorable visit.Thomas PillaiResort ManagerSutera@Mantanani Resort & Spa
住宿方回覆: Dear amnesia14,Thank you for your review! We're glad you enjoyed the cabin, the beautiful beach, and the lunch. We appreciate your feedback on the meals and hope to welcome you again!Best Regards,Thomas PillaiResort ManagerSutera@Mantanani Resort &Spa
住宿方回覆: Dear valued guest,Thank you for your detailed feedback! We're glad you enjoyed the Nanyang-style decor, clean rooms, lush surroundings, and included activities. We apologize for the temporary water issue and appreciate your patience—it was promptly resolved.Best regards,Thomas PillaiResort ManagerSutera@Mantanani Resort & Spa
住宿方回覆: Dear Taozideltu,Thank you very much for taking the time to share your feedback with us. We're delighted to hear that you found the room spacious and comfortable, and that you were satisfied with the hygiene and cleanliness. It’s also wonderful to know you enjoyed the variety and taste of our breakfast offerings — your kind words mean a lot to our team!We sincerely appreciate you bringing the issue of the tap water to our attention, but we are using natural treated well water. We understand how important this is for your comfort, and we will look into it promptly to ensure it meets our usual standards.Thank you once again for staying with us. We hope to welcome you back soon for another pleasant experience!Thomas PillaiResort ManagerSutera@Mantanani Resort & Spa
住宿方回覆: Dear Zhenqiang,Thank you for your feedback! We're glad you enjoyed the beautiful beach and peaceful atmosphere. As a quiet island retreat, things move at a more relaxed pace, and service may vary with crowd levels and orders. Sea conditions can also affect the boat ride, and we appreciate your understanding.Thomas PillaiResort ManagerSutera@Mantanani Resort Manager
beilong
海景特大床木屋(含往返船隻接駁服務)
入住於 2025 年 4 月
好友出遊
41 則評論
2.5/10
發布於 2025 年 5 月 5 日
這個酒店衞生和大家説的一樣 就招待所水平 環境2分給的是晴天的大海。服務很差 入住大排隊 明明紙上寫的很清晰 一定要每人從頭讀到尾 想像高端酒店的一對一服務 但是就三四個人辦check in 感覺有點莫名其妙。