肯特飯店(The Kentish Hotel)

Хороший бар с живой музыкой по субботам!

Truly awful in every possible way. Booked for 2 nights....it is not a hotel is a hostel with hotel prices. Rooms are old, no bathroom, thin curtains that don't block light, no sound proofing and while staff are very friendly, Management is dreadful. We weren't told about the noise til we arrived from put of town with nowhere else to go. It was like sleeping in a rock concert. Cold showers....not in our room, dirty bathrooms. Couldn't wait to leave. No staff available at check out, no way we wanted to stay a second night. Called them 7 times, knocked on 2 doors, from 7am to cancel 2nd night. Sent an email, left a voice mail....no one replied. Finally got through at 11am after trying all morning, only to be told we wouldn't get a refund because we didn't tell them before 10am!!!! Pretty hard to do that when all avenues of communication are blocked. Spoke to one person who told me she was the cleaner and refused to give me the managers phone number. I asked for manager to call me....and they never did. Absolute freaking NIGHTMARE

As a local this is a dissapointing review to write. We continue to give this place a chance but we have hit the final straw after years of it slowly going down hill. Trying to celebrate the husbands 50th bday we went there on a Monday night so it was incredibly quiet. Lemon in the gin and tonic was rotten so needed it to be remade. Manager did his best and we cant fault him. An hour after ordering he came and told us there were issues in the kitchen and the head chef had been called in to help as the new chef is clearly not a chef. Kids pasta was well over cheesed and barely edible. The Thai Chilli mussels the husband and I got as an entree was served with the over cheese sauced from the kids pasta and no thai chilli sauce at all. Husband's steak was barely edible and it was all very underwhelming. We won't be going back to eat until something dramatically changes.

It was an experience to stay in the hotel. It was really noisy during the night with people walking back and forth to their room from the toilets. One of the showers was cold in the morning. The little freezer froze our milk for our bubba. The setting was on too high. The room was cold at night. The little oil heater wasn't enough. We still enojoyed our experience

This place seems to have gone downhill. This is the second time we have eaten at the Kentish. Last time was some years prior and we enjoyed our meal then. This time it was unfortunately substandard. The staff were very inexperienced and didn’t know anything about the menu. The steak was ordinary, mushroom sauce was nice but the veggies they were served with were clearly from a frozen bag and some were still frozen! My ribs were OK but should have been way better. I feel for many businesses these days with lack of good staff and covid losses etc, but somehow we need to do way better. Unfortunately our dinner tonight was just simply a disappointment.

我們被安排在酒吧和非常吵鬧的酒吧樂隊的正上方。我們那間年久失修、不隔音的房間一直震動到半夜。共用廁所是一場噩夢，糞便被裝飾（可能是由於醉酒的客人造成的）。 我的羽絨被聞起來像吸煙者的肺。總而言之，太糟糕了。

我討厭到達餐廳並被忽視。我們站在門口，所有的工作人員似乎都低下了頭，繼續四處亂竄，做點點滴滴。五分鐘後，我們引起了女服務員的注意併入座。在我們等待主菜煮熟時，我們訂購了兩個大蒜麵包和一碗薯條作為主菜來分享。無論如何.... 45 分鐘後，麵包和薯條無處可尋。我們的一個小組走到酒吧，那裡的工作人員聚集並要求主菜，因為我們在這個階段正在挨餓。飯菜和大蒜麵包（一份）和薯條一起送來。似乎有一桌人在我們旁邊用餐，並且關於菜單上不作為餐點的一部分的項目存在爭議。另一張桌子也對某事感到不滿。飯菜遠低於標準，但正如我所說，我們是飢餓的賭徒。我們小組中的兩個人點的素食麵食無味，冷而生的……不是生的，而是生的。吧台後面的女服務員不停地擺弄她的頭髮，把頭髮梳到新的位置，以至於我的生意夥伴要求她至少在為顧客服務時洗手。總的！！有很多工作人員，但都不確定要做什麼或去哪裡。桌子把我們整個午餐都弄髒了。有這麼多工作人員，我認為可以擦掉粘稠、骯髒的菜單，清潔鹽和胡椒瓶，甚至可以擦掉餐桌號碼牌上的肉汁。感謝上帝的消毒劑。

Meals were nice and they provided substantial servings so was very filling. The staff warned us there would be a wait which we appreciated knowing at the start and we were fine to wait. Nice pub meal and outdoor option available (covered). They were good with dietary requirements.

The staff were friendly and eager to please. Melody deserves special mention. A mirror in the room would be nice. The toilet soap dispenser was not working. I will will definitely stay here again. Guinness on tap is the clincher.