夢想巴亞以塔港灣度假村及水療中心

Excellent completamente recomendable 100%

Costumer service is literally the worst !

Bajo mucho servicio de Dreams Desde check in mal. La chica de check in se tardó una hora y con mala actitud En el restaurante japonés nunca hubo espacio , y eso que no es temporada alta Muchos detalles cero serviciales , ya llegar a todo incluido es mala decisión pues piensan que te hacen un favor

Me gusto mucho, de hecho pense en comprar una afiliación pero la persona q me atendio al ir por mi ine y tarjeta para pagar hizo un comentario de mal gusto dijo 《ya cayo》y la verdad me moleste ps creyo q no la escuche y ya no compre nada lastima por q la verdad si me gusto

Disappointing Experience - Not Worth the Money I recently stayed at this resort and unfortunately had a number of issues that made my experience quite disappointing. Upon check-in, I was given a room that had not been properly cleaned. The bed was made, but the sheets were dirty, and there were stains, hair, and a wet spot on the bedding. I promptly requested a sheet change and, upon further inspection, noticed that the room had not been cleaned between guests. I was moved to another room, which was slightly cleaner and had been restocked. However, I still found stains on the blanket and pillow, as well as hair throughout the room. I attempted to switch the sheets myself but discovered that the "clean" sheets also had stains and hair. After specifically requesting clean sheets without any marks, I finally received an acceptable set. While this room was stocked with water bottles and hand soap that the first room was missing, I found it odd that there was no bath mat provided in a room with a shower and tub. The dining options were limited and not very appealing. Room service was particularly disappointing, while the food from the cafe was edible but lacked portion size. The two bars available felt underwhelming, and the shared amenities between the adult-only and family sides of the resort didn’t provide the expected exclusivity. Accessing the resort was also problematic, as there was no designated pedestrian entrance. The only way out involved navigating a steep concret

When I got to the hotel I needed to add a second person to the room. They gouged me on the price and only agreed to a refund after two days worth of negotiating. The receipt they wrote out had the wrong persons name on it and I didn’t think anything of it but then when I tried to get a print out of the charges at checkout they refused and said a receipt would come via ******* (it didn’t and I still haven’t gotten the refund on my credit card). I told the concierge “no thank you” when he tried to talk to me about “extras” at the hotel. He got so mad that he chased me through the hotel and demanded my name and room number. They staff all take your food and drinks that you’re still working on without asking. The place is pretty but I’d never stay there again.