普羅維登斯The Furniture Depot附近住宿

This was a solo stay on April 20, 2023. I am a Hilton Honors Diamond member, and as such I enjoy trying different properties across the portfolio when I visit different cities. In Providence, I had not yet stayed at this Homewood Suites, so I decided to give it a try. It was a stopover on the way by train to Boston, so I found it extremely convenient, a few blocks away from the station. I was surprised that this hotel did not offer a Digital Key, because it would have allowed me to bypass the odd arrangement of the entrance on the street level and the front desk on the second level. So I had to stop at the desk to claim my plastic old school card key. The desk staff was professional and described the hotel and features, as well as mentioning breakfast down on the street level. My Diamond status was recognized. My room was the one I had chosen during the online advance check-in the day before arrival. As it was a suite, it was certainly spacious. But.... the HVAC was hard to control, if at all. The outdoor temperature went down to the low 40's, and so I would have liked to have my room warmer than it was. Turning the thermostat higher just displayed the higher temperature but did not make the temperature higher. Unfortunately this was realized when I was ready to go to bed, so I wasn't going to contact anyone to rectify it that late. I found the bathroom to also be spacious, with enough room to put my toiletries on the counter. Because of the room temperature I opted not to take a shower that morning, so I cannot vouch for whether there was any issue with hot water. Breakfast.... I did not expect much. It was buffet style but limited selection. I did have scrambled eggs. I was bothered in the morning before my planned departure from the room and well before check-out time by Housekeeping knocking on my door. I thought that they only come in between guests. I had to yell that I would be out within half an hour. All in all, a great location but the lesson learned is to check the temperature control earlier in your stay if possible.

非常好地點。酒店非常漂亮,很安靜。我們都非常熱情地接待了我們,特別是裏卡多在接待室和卡門早餐。非常推。可以買飲料、 snacks和三明治。有洗衣機和船服務到 Amtrak站

我們在這裏住了一晚,參加了我哥哥在RISD的畢業典禮。酒店地理位置便利,很乾淨,因爲它是鎮上的新設施。工作人員很友好,樂於助人。會推薦人們入住。

Trip.com易於使用，並且超級簡化了辦理登機手續。我去這家酒店已有幾年了，拜訪了住在附近養老院的一位家庭成員，這是我對Trip.com的首次體驗。我肯定會在以後再次使用它來預訂其他住宿。

我們屬於走到哪兒就近預定酒店，我們是一家四口出行此次的旅行，這個價位的酒店算性價比不錯，乾淨整潔舒適，早餐不錯，果汁很新鮮

I only stayed for a single night. I found the room comfortable and quiet. At night, the window shade blocked all the outside light. Although I did not use the kitchen facilities, it looked functional and efficient. The room and the building were very clean and neat. The next time I need a room in this area, I will definitely pick this Extended Stay America.

糟糕!!!不惜一切代價避免這家酒店。我們和9歲的兒子一起度過了漫長的一天,我們大約在晚上11:30到達酒店。我們的航班在晚上11點後着陸。我們預定了一個晚上,由於一整天的旅行,我們精疲力盡,渴望得到一個良好的夜晚休息。當我們到達時,我們注意到在我們道路中間,健身房門外的地板上有人的健身服。我們繞過地板上的髒衣服,來到前台,告訴這位先生我們預訂了房間,他告訴我們儘管預訂了房間,但還是沒有空房。他告訴我,是我的錯,因爲我沒有早點入住,我預訂的房間已經給了別人。他接着告訴我,我需要打電話要求退款,然後責備我通過第三方預訂,而實際上我直接與希爾頓預訂了。我從來沒有聽說過這個,當我去詢問他時,他改變了他的故事,說他沒有乾淨的房間,我問能否找一個從後屋出來的經理談談。他粗魯地坐在電腦前,告訴我他畢竟還有一間房間。到達房間後,我們精疲力盡,氣急敗壞,發現一間髒亂差的房間,牀鋪亂七八糟,地上滿是麪包屑,一股胃裏翻騰的氣味,混合着牛肉乾、楓糖漿和嘔吐物。我9歲的兒子問我能不能睡在車裏,我和我丈夫考慮過。我永遠不會再住在希爾頓的另一處房產裏。真是噩夢。

我女兒在參加附近的一個居民夏令營時,在這家酒店住了一個意想不到的5-night。她不得不回家5天,但在那之後,一旦她測試了陰性,她被允許在餘下的會議期間作爲一天的露營者返回。我和我的女兒在營地最後一週住在這家酒店;我每天早上開車送她去營地,每晚接她。幸運的是,這家酒店在我們住宿期間有一個大套房,有一個小廚房。早上回到酒店後,我能夠插上筆記本電腦,白天工作,停下來給自己做一頓豐盛的午餐,甚至在健身房裏進行鍛鍊。在出入和便利設施方面,我不可能要求一個更方便的酒店。關於地點的一句話:我們乘Amtrak火車到普羅維登斯站,然後乘Uber到酒店(我記得大約16美元)。酒店緊挨着T.F.Green Providence機場的租車車庫。所以我們入住了,把行李放在房間裏,然後我穿過停車場去接我們的租車。這再方便不過了!然後我開車去附近的商人喬家買了一週的食品雜貨。酒店步行距離內沒有真正的餐廳或商店,所以在我們的住宿中包含的自助早餐非常方便,然後可以加熱冷凍餐或做午餐沙拉。酒店一塵不染,看起來很新。我們與的所有員工互動都很可愛。總經理米爾頓竭盡全力幫助我們,使我們的住宿儘可能愉快。特別是,我想特別感謝米爾頓在我被困惑不得不在我們停留期間換房間後如何適應。他之前告訴我套房只能在週四才能使用,最後一晚我們不得不換成普通房間。但是,當我們入住的時候,前台的人告訴我們,我們將在整個時間都在套房裏。我本應該和彌爾頓澄清這一點的,但是考慮到本週的壓力和混亂的情況,它滑到了我的名單的底部。最終,彌爾頓能夠把事情搬過來,這樣我們就可以呆在套房裏了。我對此感到非常內疚,但他非常親切和理解,我將永遠記得他對待我(以及其他客人)是多麼的友善。我是一個凱悅環球主義者,多年來一直呆在幾十個不同的凱悅房產,包括世界各地的高檔公園凱悅和安達茲的房產。這家令人愉快、一塵不染、舒適的機場酒店將永遠在我的記憶中脫穎而出,因爲它正是我所需要的,以最高水平的服務提供。非常感謝這家酒店的整個團隊!

這是在T.F.格林機場,普羅維登斯,RI附近住宿的非常好的地方。有免費早餐,有各種冷熱選擇。免費機場班車。我殘障,手杖走路,所以需要行李的幫助。通常這家酒店沒有,因爲他們在這種服務方面更像汽車旅館,但他們非常樂於助人和包容。在預訂時,請務必要求殘疾人士可進入的房間/浴室。牀好,枕頭墊好舒服。維修小夥奧蘭多太棒了,他把我所有的行李都帶到我的房間,第二天早上我就要出發去機場,他是貨車司機,我猜他戴了很多帽子!他太神奇了,把我的行李帶到貨車上,從貨車到路邊的檢查,等着確保他們有輪椅讓我穿過機場。很棒的服務!!我在酒店唯一擔心的是電視遙控器很髒。我不得不用酒精拭子擦拭它,然後才使用它(中間洗了3次手)。當我讓前台知道時,他們對此表示適當關注,並表示他們會與客房部工作人員一起處理。對投訴的良好反應。

With the app you are able to pick your room and check in time, regular check in is 3:00 which is what I chose. 3:00 came and went and my app said it was still getting my room ready. At 3:50 I went to the hotel and the room was still not ready. No one had notified me that the room had late check out. If you are allowing guests to choose a room and check in time, you should be notifying them if that room will not be ready on time. Front desk staff didn't seem to care that the room wasn't ready, while they did give us another room, the room had problems. The peephole cover wouldn't close, the towel shelf was falling off the wall, and the shower got water all over the floor. Front desk staff never greeted us when we walked in during our stay nor did they say goodbye when we would leave. They seemed uninterested and didn't care about guests at all. The room was clean, I will say that, but overall, not the best experience and this is not the first time I have stayed at this hotel.