泰斯卡7號公寓式飯店

One of the worst experiences I've ever had traveling. Avoid at all costs. Storytime: We had communicated that we would be running late for our check-in time. (check-in time was from 2-5 pm. They confirmed that someone would be there to let us in. We arrived at 5:16 pm and no one was there. (Faulty instructions on the owner's behalf - the map said it was two blocks away from the actual location) We rang and rang, reached out via the messaging app, and nothing. Had to book another room for the night and didn't want to go back for our second night. We spoke with the man behind the desk the next morning to ask what had happened and why no one was there to give us the keys to the room. He kept going on about how check-in time was from 2-5, yes, yes we all know and can agree on time. COME TO FIND OUT we were communicating with HIM the whole time. So he knew we were running late, and he then confirmed that there would be someone there and no one was -- then it was excuse after excuse about how he had no idea if we would show up for our reservation for that day so he just left. We had confirmed multiple times with him that we would be coming in that day and that we would be late. To which he had responded "OK" to all communication. When we asked for a refund for one night he gave a line "Oh well, I can't do anything about that you have to go through the website." Every interaction moving forward with him was uncomfortable and overly aggressive on his end. There is no way to get the keys without someone being there to hand them to you. Hopefully, they have gotten a more creative way to leave keys for people traveling there without having to go through the desk. The space was large and clean- however, I won't be seeking out another stay here, especially if it involves guessing if I have a place to stay for the night.

This was my second time using Apartments Tynska 7, and it won't be the last. Everything is great with this place. The location is fantastic; close to attractions, transit, dining. The apartments are clean, full of amenities, and quiet. The only thing to maybe keep in mind is that there is no elevator, which is not an issue for me, but may be for some. The owner is great, and will do everything they can to make your stay as comfortable as possible. Thank you again!

The appartment was super clean and very well equiped,the beds comfortable!Close to everything,the owner was friendly and very welcoming person,replies with great rapidity.he arranged the taxi for the next day and the driver was very professional as well.congratulations for the policy

Very good Apartments, as central as it is possible to be. It’s almost magic to stay so close tonold town square and Tyn!Very helpfull and polite host, mr Kresimir. Next time we go to Prague we Will stay here also. Highest recommendations! Peter and Kirsten