I have rarely written reviews... My husband and I wanted to stay at this hotel the following weekend. We saw haw charming it looked and thought it would be perfect....A well earned weekend get-away. It was late on Saturday night and I thought I should book a nice room for the following weekend before I go to bed. I did just that and accidentally put todays date and not for next weekend....My husband caught this in the morning. I immediately asked to change the date for the one we meant to book the following weekend. After a few days I was told that no change and no refund. I own a small business and I know that an honest mistake happens. WOW- I spent my vacation money for the weekend now... so Prague will have to wait. I'm disappointed that...Thats it. I don't want to hurt the business but I think possibly it may help the management realize that every customer matters.
翻譯
kennard
2023 年 9 月 30 日
The staff was absolutely amazing and made the stay truly enjoyable they were right there for any question and to help with anything and everything. Breakfast was excellent and the dinning experience on the roof was spectacular. I would highly recommend this hotel to anyone looking to head to Prague!! It’s well Worth it…
翻譯
Nasri
2023 年 6 月 25 日
Golden Well Hotel was easily the best hotel I have ever stayed over the past 25 years. It has unique charm about it in an historic and beautiful part of town in Mala Strana. It is right next to the Prague Castle. The views from the hotel and especially the top terrace are breathtaking. This hotel exceeded my expectations on every level. It honestly spelled perfection better than any other 5 star hotel. They have an amazing attention to detail in every design and functionality. They also treat you extremely well and I felt very valued and welcome from the moment I walked in. The food on the terrace was exquisite and the daily breakfast was uniquely amazing with champagne/mimosa and made to order eggs/pancakes etc. Even the "do not disturb sign" is a charming mini-pillow red/green fabric and not a paper/plastic tag. The key to the room is a nice wooden card! They even had a daily 4-5:30 hors d'oeuvre with wine/cheese. Every corner you look, Golden well stands out as the absolute best hotel.
Es un hotel con muchos detalles hermosos, el personal se esmera en dar un excelente servicio, la ubicacion fantastica, vale cada peso que uno paga, sin duda volveria.