It is a modern building, we had a family room which was spacious and the beds were comfortable, and we had stunning view from the 19th floor. The staff was kind and helpful. The breakfast was simple but delicious, they filled up the buffet quickly, there was never a shortage of anything, and there was even oat milk.Good transport to the city center, the tram stop is a 3-minute walk away. Excellent value for money, hotel quality at a hostel price.
坐落於日熱科夫的奧爾桑卡國會療養飯店,會讓您在布拉格擁有別樣的體驗,開展一段難忘的旅行。旅客們會發現NaZNAK、Vyssi Odborna Skola Umeleckoprumyslova a Stredni Umeleckoprumyslova Skola Galerie和Betlemska Kaple Na Zizkove距離飯店都不遠。倘若您在忙碌的一天後想在自己的客房內放鬆,提供24小時熱水的客房浴室是不錯的選擇。在空閒的時候,去酒吧喝杯飲品放鬆一下是不錯的選擇。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,附近Tavern U Krale Brabantskeho(KRČMA U KRÁLE BRABANTSKÉHO)(西餐)的德式烤豬肘、Potrefena Husa Hybernska(Potrefená Husa Hybernská)(西餐)的生牛肉塔塔和SOVA的燉鴨肉或許能勾起您的食慾。飯店種類繁多的休閒設施能為每一位下榻於此的您創造多元化的休閒空間,這其中包括按摩室和健身室。飯店的會議廳將熱情的服務與專業的素質完美地結合在一起。飯店提供的乾洗服務,讓您的旅途更加方便。
訪訪客2023.05.22
I just can´t believe what happened in this hotel…. First time ever… I have traveled in 50 countries during the past 20 years. I arrived 22nd May at 13:20 to hotel. The lobby was empty and the whole hotel seemed to be running on low capasity. I went to reception to make check in. No sayign welcome or anything, the receptionist announced me unpolitely that the check in starts at 14:00. I asked that is he serious - the hotel seemed to be empty and in all hotels before, I have had the room if it has been free. Absolutely no cooperation here. I got arrogant answer that the check in starts at 14:00. So - then I sat in the lobby for 45 minutes. There was two receptionists, who were more interested of chatting to eachothers than serving the customer. At 14:00:05 I approached them and asked if I could get the key now. I got it. Have to say that never ever I have whitnessed such an uncooperativeness and arrogance. The room was ready and empty - why the heck I was made to sit in the hot lobby. This was really horrible experience of customer service. Two other minuses were, that the air conditioning did not work in the whole hotel. Also, the hotel WiFI was useless, as the speed was 0,2Mb/sec. Never again to this hotel - I sincverily hope management will react to this feedback
We booked 2 rooms via Accor ALL Family 50% off second room offer as we travelled as 2 adults and 2 kids. The rooms are small, but comfortable. The toilet/bathroom is small also but enough for us as we always go out for sightseeing. It is a standard Ibis build like all Ibises. Location is convenient considering the price we paid for the rooms. IP Pavlova Metro and Tram Station is only 3 minutes walk from hotel. The tram and metro takes you to all areas of Prague Old Town + Castle + Central station Will definitely stay there again.
坐落在新城區,布拉格冬宮飯店在布拉格佔盡地理之宜、Vyloha和U Zlate Kotvy都在短距離內,入住飯店的旅客在該地區遊覽會很方便。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備、房內保險箱和空調。電熱水壺和咖啡壺/茶壺可供使用,便捷的客房設施定能讓您倍感舒適。浴室內提供吹風機,讓您感受到賓至如歸的享受。在餘暇時間,可以選擇去飯店的咖啡廳喝上一杯飲料,驅走所有的疲憊。貼心的送餐服務可以滿足那些喜歡在私人場合進餐的旅客。除此之外,周邊餐飲種類繁多。Pasta Fresca(西餐)供應一流的推薦美味-Tagliata z Hovězí Svíčkové na Litinové Pánvi s Rozmarýnem a Zeleným Pepřem,Portfolio Restaurant(融合菜)提供的木瓜大蝦備受好評,La Veranda(La Veranda)(西餐)的烤牛肉佐青豆餃子也是來這裡遊玩不容錯過的美味。健身室讓閒暇時間更加充實,按摩室讓悠閒時光更加完美。飯店設有會議廳和商務中心,為旅客提供高品質的商務服務。提供乾洗服務,為您的旅途省心。
My spouse, my friends, and I stayed 2 nights for Canada Day weekend at Mama Shelter prague. It's in a great location, short transit to old Town Prague with multiple ways of getting there. Bolt, scooters, tram, or even walking works as well. Staff was friendly, except for when we got back to our hotel room on Saturday night. The door was left open by house keeping and luckily nothing was stolen. A woman staff member at the front didn't believe what I told her, so we showed her and said something would be done about it. Upon checking out, there were no notes, and nothing was done. So definitely a lack of professionalism by the night staff. Breakfast was excellent with alot of choices. It's a buffet and is open from 7am to 1030am most days. Food was fresh and 0 issues. The room was clean and spacious. King size bed was comfortable, the air conditioning was okay, but could've been better. 2 TVs and 2 bathrooms. So it was a comfortable stay for us. Overall, definitely worth the money you pay to have everything included. I still believe the hotel parking should be included into the price like in North America.
訪訪客+ Professional and emphatic personel. + enough room space. + quitly during night - breakfast limited and repetitive - no fridge in room The minus specifications are not so importants, I can live without its :))
訪訪客Overall the service was excellent, close to all of the attractions. Hotel staff were superb especially Olga on the ground ground floor desk. The family room was big enough for 4 adults and had excellent views off the National Museum.
訪訪客Overall experience was average - hotel rooms were not in the actual hotel, sent us to an apartment complex where they had a few rooms, made us a bit uncomfortable. Chose the option with 2 bed and only got one. Staff not the most approachable - supposed to be 24 hour reception but when we went to check out very early in the morning no-one was there, only a letter to call a number for checkout. Tried to call number and was not in service. Breakfast was nice and location was okay too.