This was our wedding anniversary trip so we paid for an ocean view. The room was tired, no treats for our anniversary, and the ocean view was a bit obstructed because of the floor we on but it was ok... until the drilling and hammering started at 7am across the hall.
We were moved away from the renovation noise for our second night with a late checkout, the view was nicer a couple of floors up and it was less shabby, they gave us a bottle of sparking and cheese plate for our anniversary so we were happy again until we tried to order room service breakfast.
After multiple calls it finally came, they'd put bacon on it (which we don't eat and it'd seeped oil over our food). We asked to see a statement on check out and they'd not only charged for bacon but charged breakfast twice. The desk staff were lovely, but I didn't feel it was as good as the other times we'd stayed there. Their rooms definitely need the renovations but I don't want to pay top dollar to be near it while it's being done.
翻譯