貝斯特韋斯特宮殿娛樂場飯店(Best Western Palace Hotel Casino)

Sadly I cannot recommend this place at all due to a serious mold issue in our room, not spotted until the last day of our trip. Could be many rooms like this. This is not safe for life

Good hotel located near to airport, good matress, good location

飯店看起來有點舊，但房間乾淨舒適。工作人員很令人愉快，但有些人可以學習如何微笑！中餐廳提供美味的食物、美味的菜單和優秀的員工。主餐廳的菜單有限，但價格合理。飯店早餐是一大亮點！停車位充足而且價格也很合理。當地的便利設施就在附近。島上有一些很棒的餐廳，當地人也非常熱情。渡輪碼頭距離酒店 5 分鐘車程。島上的手機訊號很差。

不幸的是，這是我住過的最糟糕的酒店之一。雖然游泳池和餐廳/酒吧區都還不錯，但其他地方都急需改造——油漆剝落、破舊的地毯、開裂的瓷磚、廉價的家具等等。這家酒店一定在苦苦掙扎，因為停車是額外收費的——儘管街邊停車實際上是免費的，酒店客人甚至需要支付毛巾押金才能使用游泳池——他們口袋裡有2 英鎊去游泳（房間鑰匙有安全風險！） - 所以不得不回房間拿毛巾。這種瑣碎的做法在員工對即使是簡單的要求的態度上也很明顯——這不是他們的錯——而是反映了管理層規定的方法。這是一家以酒店為基地的 OAP 長途汽車旅行酒店，這裡的成本是最重要的，而且不需要也看不到現代化設施。

入住很簡單。房間功能齊全，乾淨整潔。你可以在走廊聞到氯化游泳池的味道，這是出乎意料的，但由於它不會進入房間，所以這不是問題。自助早餐非常好。酒店看起來有點破舊，但它確實滿足了要求；在道格拉斯海濱的一個好位置提供了一個完全可以接受的過夜住宿。沒什麼好抱怨的。

At a function. Bar staff whilst pleasant enough were not trained up to serve or make up drinks - we got some very odd mixtures and had to repeat/instruct to get the correct orders. Lasagne was AMAZING! Something wrong with disco due to WiFi - which was a shame. New mattresses were much needed and very comfortable.

Helpful staff and lovely room Possible updating of carpet in entrance hall but that maybe more it just looked dark and not as welcoming

The whole premises was tired, run down and exhausted. The key cards keep failing causing frequent unnecessary trips to reception. The room facilities were adequate but not refreshed for the stay. Wholly disappointing and in no way comparative to the marketing descriptions on line.

I couldnt stay the full 4 days due to wether conditions and ferries being cancelled i was offered no reduction due to this. I have stayed at this hotel many times and never had a problem i feel really upset about their lack of interest in my position. There was also no reduction in rhe cist if breajfast and dinner for guests.