We have stayed here many time because it is a beautiful building in an excellent location. The general staff are outstanding and the food and rooms are amazing. Unfortunately the front desk is just not the same as the rest of the experience. When I wrote in to ask for an early check in I got no reply- on my arrival I asked about this and was told because I got no reply that means it’s fine. I find this odd as I explained that we were arriving after a three part flight over 18 hours. We have stayed here at least 3 other times and my comment for each time would be pretty much the same - I feel the front desk could do better to Mach their rest of the experience.
We had an absolutely great Cape Trip with no terrible rooms, all 5star in their own way. But No. 5 and Swartberg Manor were our two best. No. 5 was an awesome! value. It was easily our best room physically in are whole trip. Spacious!, clean, quiet and peaceful. We were put up in the 3 room annex across the street, room number 10, it was huge and well appointment. Crossing the street for breakfast was no big deal, in return we had a house with only 3 quests, total peace and quiet and pool virtually to ourselves. The food was outstanding for dinner, and the breakfast superb! They made hot breakfast 20 min early for us (06:40) to facilitate our daytrip/safari at Addo Elephant. Unbelievable service. Art work is a great touch making this a unique place. Great service all around, but Nick the desk manager who we interacted with the most was superb. Attached some pics of the Annex.
The staff is very helpful, very professional, exceptional excellent service. Front Office staff (Phathisa & Mihlali) gave brilliant service with a smile, best experience I ever got in any Hotel. Thank U soon much Ladies. Vali very helpful, helped me tune in T.V for rugby, also brought me (Room Service) delicious healthy food. Thanks Vali. Staff service (out of this world) Will be back soon with my Family I'm from Cape Town and your service here is better than any hotel I have been to. Happy Customer 😊
Family friendly hotel. Could use improvement in keeping the stairs clean and the carpet in the corridors as well. Overall great place, walking distance from restaurants near by McDonald's, ocean basket, coachman, mikes kitchen, near boardwalk mall as well as very affordable to go to other places as it central . Overall enjoyed my stay.
The room was disappointing for the price. No bar fridge, with the smallest TV ever. The location and view were good but we were on the second floor and it was quite noisy at times. The breakfast was good.
Thank you Magda, Lindi, Noma and Nomi. We were spoilt with great room, great service, breakfast and very friendly hosts. The garden was immaculately kept and was always a pleasure arriving home after a day out and about. I would recommend a stay with On The Bay with no hesitation.
Forest Hall Guest House is situated in a beautiful quiet area. The staff are all so friendly and helpful. The taste in decor gives a warm english country feel, I loved good quality bedding and that the place is perfectly clean. I loved my stay there. If I ever visit Port Elizabeth again Forest Hall will be my go to and if they booked up I will have to rearrange my trip so that I can stay there.
We spent one night here, arriving at about 20:00 after a long flight. Our room was quite nice, but a bit old, it had a small verandah and a kitchenette. Breakfast was good. The location is very good, between the airport and the sea. There is private parking. The owner is very kind and she went the extra mile calling her friend and even a friend of her friend to let us know how to find the bench with Mandela statue at University. They have some lights and wi-fi working during loadshedding, that it’s very important.
Fine hotel with great sea view. Dinner was good and service fine. Room was ok but might be a bit hard to get up stairs for some. Maybe there was a lift but did not find it. Pool was nice but obviously too cold in July. Conference room was ok and all in all a good stay
訪訪客I just love it , neat rooms , everything is neat and the staff is super friendly . I'm always coming back , its been my third stay so far , nice location . I would totally recommend this hotel to people who need accommodation here in port elizabeth .😌🙏
Great place, excellent service. Value for money. Would definitely stay there again when i visit PE. The owner is a nice and understanding person. She made our stay really comfortable. Thanks for wonderful service.