龐森比莊園招待所(Ponsonby Manor Guest House)

I have stayed at Ponsonby Manor several times under the previous ownership. This was my first time under the new ownership and it was as warm and welcoming as before. I was very grateful to get a last minute booking as my scheduled booking has to cancel due to street flooding in the area.

1) We arrived at the guest house at 1.30pmand checked with the host if our room is available? She said no and even guessed our name incorrectly (she was not preparing to welcome guest) We said the email advised that it was ready at 12 o’clock she checked and said oh it is ready (Not impress at first sight). 2) We carried our own food and and wanted to put them in the fridge but one of them was so full so we turned the other fridge on to put our food in. Suddenly she appeared at the kitchen and demanded us that we must immediately turned the fridge off and squashed our stuff into the other fridge (She was very rude the way she spoke and there was not any sign on the fridge suggesting guest not to use). We suggested her that she should leave us instructions so we know but she was so rude and said that it never happen and she does not need to do it. I advised her that every guesthouse/hotel/motel wherever we go there are always instructions and notes for guest (she was not friendly and rude about that) 3) We cooked and she came to the kitchen and complained to make us so uncomfortable. 4) our room was stuffy and smelly and she prepared towels and toiletries for 2 instead of 4 (it was very unorganised ) We would not ever want to comeback to Ponsonby Manor Guest House again. The manor of the host was really bad and she was rude . We do not expected to be treated this way.

This neat Guest House ie really cute with a neat front yard area and a balcony that we spent a lot of time on on account of the unprecedented rainfall. The room was small but very nice with a bathroom sink the size of my wife's thimble. We loved staying the 4 days and would strongly recommend this Manor House.

Great location, quiet and the room really suited our 4 person family (2 adults, 2 kids). Great check in experience and great to have the full kitchen facilities at our disposal. Only downside was that the shower was a bit tired and the shower head kept 'drooping' (i.e. didn't always stand up on its own) - we could manage around it though.

A lovely place to stay I always feel safe. The bedding is of a high quality and comfy after a long journey from Coromandel.

Attractive premises and very clean. No reception, no parking and no clear communication about it until I arrived. The cleaner was on her own and left to deal with my disappointment.

Generally okay with this property. However, there isn't free parking as what is stated in the website.

No Parking

This is a lovely B&B with a delightful garden and a nice big kitchen. The owner came by in the morning to say hello and check if we were all set. I highly recommend Ponsonby Manor!!