I had the worst experience of this hotel, after a long 7 hour drive when we reached hotel they told me my booking is cancelled. Surprisingly they didn't bother to inform me or the travel partner (agoda) about the cancellation, I couldn't find any other hotel in pondicherry that day as it was long weekend and so we had to come back to Bangalore after a frustrating, disappointing and tiring whole day. I believe this is entirely hotel's fault and possibly they did it so that they can offer our rooms to someone at a higher price. My recommendation is to avoid this hotel at any cost, if they can do this, they can do anything and better to avoid the situation than be sorry at the end.
翻譯