Verified traveler
2023 年 9 月 11 日
Overall, the staff was very nice, but the hotel was just very run down.
Our room had a few issues with the AC not working properly and the unit made a lot of noise when running. Several light fixtures in the bathroom were coming out of the wall, there was no cover on the ceiling light.
We were awakened by a fire alarm going off for about 5 minutes the second AM and we're told that it happens a lot.
The lobby shop for grab and go food and beverages was pretty empty the 3 days we were there, offering only water and a couple of snacks
The restaurant had very limited hours, and was just ok.
We had to reactivate our keys on the second day, as we could not get into our room. They also made me leave my credit card three times for incidentals and now there is $788 in pending charges on my card. Hoping they all disappear and don't try to actually charge all of that and I have to go through the hassle of contesting.
翻譯