月光水療度假村

Тараканы в номере

飯店客人說話聲音很大，有時整晚。酒店工作人員和保全沒有乾預。飯店經理更像是早餐主管而不是經理 房間相對乾淨，但浴室一點也不差

Excellent hôtel dans un jardin très bien tenu. La chambre avec une petite terrasse est très agréable et confortable . Le manager ne sait quoi faire pour aider ses "hôtes" Très bon rapport qualité prix. Nous nous sommes sentis comme chez nous

We stayed at the hotel for 3 days and as mentioned they did not provide hot water at all only whne we checked with the receptionist they use to switch on and then later after 20 mins they switched it off. Apart from that we faced payment issue. When I made the booking I had already paid via MMT however while check out the hotel staff mentioned that they did not receive the payment and asked us to pay in cash in Nepalese rupee. We had flight in an hour but the receptionist did not leave us. Later when manager called he was so rude and told us without making the payment they are not going to leave. Back story is precious day when we checked the property for availablilty they mentioned that there were no rooms but we were able to book through MMT as we got available rooms mentioned. And the hotel staff also mentioned that they had turned off the MMT bookings so basically they had technical issues for which they did not receive our payment but received our booking details. They were not ready accept anything later we had give our trekking guide number for reference but the receptionist still did not leave us as she was not trusting us and saying we gave fake number and made us wait for another 15mins. She then again called the guide and started speaking and wasted another 15mins I know Hindi so I could clearly know what she was talking. She even mentioned him that until he make the payment she will not leave us. And all this happened during the check out. They had whole 3 days to mention us. We showed the receipt as well the bank details where the money got debited still they asked us to make payment. Irony is she did not trust us with one phone number but she wanted us to make payment trusting them saying once they receive amount from MMT they would return. If such thing happens to an international customer just imagine what would have happened to us. Thankfully our flight got delayed and we’re safe. But the hotel staff kept calling our guide to make the payment.

Best hotel in town in budget near lake side . Very good rooms and places. Highly recommend .you will defenitely enjoy this location

We had a late lunch at the restaurant Moolight Thakali kitchen. Special thanks to the chef Sandip Regmi who managed to cook delicious food for our group of 13 people quite rapidly. I highly recommend !!!