米爾博溫泉飯店

This has honestly been a rough stay. The check in clerk seemed rather unfriendly and lacked the warmth and friendliness we are accustomed to experiencing at Mirbeau in Skaneateles, and honestly at most hotels we routinely stay at. What made the stay worse was probably something that was beyond the properties’ control, but yet has left us with a very poor and disturbing memory of this place. We were next to a room where we clearly heard a male physical abusing a female and we and our kids were exposed to her screams and pleas which kept us up in a very disturbed state much of the night. We did call the front desk and the staffer handled the situation in the best way she could. Nevertheless, it has been a terribly disconcerting experience.

Front desk service member gave lots of attitude over the use of gift cards. Seemingly a simple transaction, but we were treated poorly upon check out. Eventually it was rectified but was unnecessary. We’ve been several times and it is a Fine resort, but plenty of other options without the snobbiness.