This is a 3 star hotel and that is pretty much what you can expect. We had an emergency water issue at our townhouse complex and had to leave for a few days. The check-in staff were polite and kind of efficient. There is food/shopping/groceries right across the street - which is convenient. The pull out bed where our son would sleep was full of crumbs - so that hadn't been checked by housekeeping. When we called to request clean bedding, we were informed that they "finish their shift in 5 minutes". So, I requested that someone else bring clean bedding and we would be happy to make the bed ourselves. Two housekeeping ladies showed up complete with poor attitudes about the whole thing - and we made the bed ourselves to avoid further conflict. Further, I found someone's fake eyelash stuck to my sock shortly thereafter (i don't wear fake eyelashes)- so again, not fabulous. The bathroom was clean and the surfaces were clean. The room was musty - but it is an old building that has been refurbished and the smoke from the wildfires would preclude housekeeping from opening windows - so the smell is understandable. The hot tub was murky (don't use) but the outdoor pool was clean with very few people around - again probably due to the wildfire smoke in the area. The hotel is at one of the busiest intersections in the area but the windows kept the noise to a minimum. The room was large, as advertised (king suite) & had a big fridge. Overall, it was just OK and adequate for our situation.
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