Molly
2022 年 11 月 29 日
The property is beautiful, the Christmas decorations and whole vibe are great. The indoor pool was very cold which was extremely disappointing when that’s one of the main reasons we chose to bring our kids to the resort. We planned on getting pizza from the cafe and we were informed you were out of large pizzas, so we decided to go down and eat in the bar area. As soon as we sat down to order drinks we were informed you were out of Sprite and Coke. I just can’t understand this being one of your busiest times of the year why you’re not fully stocked on these items and your pool is not at the very least warmed to a comfortable temperature. It was not a great experience for what we payed for it. Had we not taken our children to Dollywood earlier in the day it would have been a complete bust for our kids. We should have driven back home to Knoxville and not stayed the night.
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