辛辛那提東門假日飯店(Holiday Inn & Suites Cincinnati-Eastgate (I-275E))

非常過時，房間和走廊上的舊地毯，浴室天花板上有黴菌，因為套房裡的浴室都沒有風扇，房間裡的電話壞了，當我拉出沙發床到那裡時床單上到處都是食物碎屑，我們還沒有坐在上面，沙發上的彈簧使它幾乎無法入睡，百葉窗壞了。是的，它聞起來有股霉味，房間很暗，與我們看到的照片完全不同。

雖然位置很方便，但這不是我住過的更好的假日酒店之一。當外面是 80 度的一天時，房間裡的暖氣就打開了，房間不是最乾淨的。沒有提供沐浴露/香皂。早餐是額外的 30 美元。我習慣了假日酒店的免費歐陸式早餐和非常乾淨的房間。一個安全安靜的地方過夜很好，但我不知道我會回去。

我們在探親時一直住在這家酒店多年，但是由於 COVID，過去 3 年沒有去過。令我們驚訝的是，它已經大大下降了。我們在晚上 9 點左右到達酒店，檢查一切正常，我們回到房間看電視，當電視關閉時，空調會靜音，我們準備睡覺，但空調在晚上一直把我們吵醒。早上我們去前台要求換房間，他們給我們換了沒問題。我們迅速上樓，在新房間放下行李後立即離開。那天晚上我們在 10:30 左右回來，洗了個澡就上床睡覺了。在床上時，我感覺腿上有東西，令我驚訝的是，床單下面有一隻蟑螂！！！我從床上跳下來，當我迅速收拾行李時，我丈夫用餐巾紙拿走了蟑螂。在浴室收拾我的東西時，浴室裡有另一隻蟑螂。當我穿著睡衣去前台時，我丈夫把行李放在我們的車裡，因為那時已經是晚上 11 點了。他們告訴我他們會退還我們的全部住宿費用，但從未提出支付下一家酒店的費用，或者根本沒有道歉。我將就此事件寫信給管理層。糟糕的經歷不得不在午夜找到一家旅館，並一件一件地檢查我所有的行李和物品，以確保我沒有攜帶任何蟑螂。假日酒店的恥辱，再也不會了！

我特地選擇了這家酒店，因為它有一個熱水浴缸。否則我會選擇離景點更近的地方。然而，熱水浴缸在我們整個住宿期間都壞了。我們在六樓，只有一部電梯在工作，所以在繁忙的時候等待時間很長。酒店大堂很漂亮，餐廳的工作人員也很出色。

Room was dated. Very dirty carpet. Huge sticky dark stain in middle of floor. Comfortable bed. Unfortunate incident during/after stay. My 12 year old son accidentally forgot his money in the room when we checked out. He put it under a lamp for safe keeping, but being 12 years old walked out and forgot it. We went back to the hotel to see if housekeeping may have found it or to see if it was still there but it was gone. I know housekeeping could have easily mistaken this money for a tip, but it was a substantial amount to be mistaken for a tip. Lesson learned but still unfortunate.

Staff is professional and always willing to help. The rooms are a little dated and need better lighting but overall nice.

Three different rooms! 1. Someone was already in the room 2.Moldy room 3. Broken chain, bed, while clean not finished! 4. Breakfest was good, but don’t try and take your coffee cup upstairs, serious issue Just recommend that maybe you should stay somewhere else! Will work in a pinch but not the best

Fantastic! It's an older hotel, but I've stayed there around Christmas every year fo about 5yrs now...sometimes with extended family, sometimes with just my kiddos...regardless, each time the service was impeccable, and the accommodations were top notch. Love the flexibility of a regular room up through a two bedroom suite. I've stayed in each variety, and they're all great. Staff has always accommodated any special requests with ease and aplomb.

Everything was good except I was up in the middle of the night with a very loud guest. I called the front desk but nobody answered.