Nice design of the main lobby. Good gym.
Unfortunately, that’s where the positives end.
- Noticed a jumping see through bug on one bed. Suspicious stains on the sheets indicating potential infestation. Droppings.
- Dead yellow ants noticed in the beds and a living one in the bathroom.
- Rooms are disappointing and though there is a stove, there is no kitchenware.
- Rooms are very far from the lobby with restaurant and from the entrance. Though they mentioned the golf cart was available for shuttle transport, there was never anyone at the desk of the B building to request it. Not ideal for elderly or those with mobility issues.
- Inattentive personnel.
- Swimming pool closed and empty without any prior notice given to guests. A shame when this was the very reason why we booked it. They allegedly said upon questioning that they had given us “alternatives”, however all that we received upon check in was “you cannot use the pool”.
- Location: Close to airport (5 minutes drive and 21 minute walk). However the taxis and grabs cost minimum 300 bhat for a 5 minute drive. Free airport shuttle service available from hotel, but they told us that it was not in our booking. You have to request it at least one day in advance, which is not mentioned anywhere.
- Disappointing breakfast. Positive was the lovely chef making omelettes.
All in all, a disappointing experience for a 5 star hotel. Will not be returning and would not recommend.
翻譯
住宿方回覆: Dear Valued Guest, Greetings from Wyndham Royal Lee Phuket,We refer to your recent stay with us and very much appreciate your comments regarding your stay here. We will definitely share your comments with the Team here, It’s always through such feedback that we can further improve ourselves, as we strive to continuously improve the quality of our services and products here at Wyndham Royal Lee Phuket. Thank you again for sharing your experience, and we look forward to your return in the near future. Kind Regards, Wyndham Royal Lee Phuket,Phorntep / Team Management
Кондо прекрасен, чисто, уютно. Море недалеко, можно пешком дойти. На пляже масса кафе и массажных салонов. Что выделяет от других кондо - есть рабочий спортзал и даже завтраки. Минус был один - не работал бассейн.
翻譯
住宿方回覆: Dear Value Guest, Greetings from Wyndham Royal Lee Phuket,First of all, thank you very much for choosing to stay with us and thanks again for your Great score reviews for us. Your comment will express to our team management and all staff to increase up the standard services and hospitality. Finally, we hopefully you are enjoyed and happiness during your stay and keep us memorable. Your returning is always welcome. Warm Regards, Phorntep / Team Management
住宿方回覆: Dear Value Guest, Greetings from Wyndham Royal Lee Phuket,First of all, thank you very much for choosing to stay with us and thanks again for your Perfect score reviews for us. Your comment will express to our team management and all staff to increase up the standard services and hospitality. Finally, we hopefully you are enjoyed and happiness during your stay and keep us memorable. Your returning is always welcome. Warm Regards, Phorntep / Team Management
訪客用戶
一室雙床房(園景或池景)
入住於 2025 年 7 月
家庭出遊
9 則評論
10/10
超棒
發布於 2025 年 8 月 12 日
Для проживания перед вылетом-идеально.
Благодаря трип ком был поздний выезд аж в 16, часов. Трансфер в аэропорт бесплатный подстраивается под вас.
Шаттл возит на пляж и обратно. Пляж нормальный в «не сезон».
Завтраки хорошие и традиционные для тая-кушают плотно.
Бассейн очень понравился- длинный, 1,5 метра глубиной. Есть и тень, и солнце. Хорошо прогревается за день. И почти никогда никого там нет.
翻譯
住宿方回覆: Dear Value Guest, Greetings from Wyndham Royal Lee Phuket,First of all, thank you very much for choosing to stay with us and thanks again for your Perfect score reviews for us. Your comment will express to our team management and all staff to increase up the standard services and hospitality. Finally, we hopefully you are enjoyed and happiness during your stay and keep us memorable. Your returning is always welcome. Warm Regards, Phorntep / Team Management
訪客用戶
一室雙床房(園景或池景)
入住於 2025 年 7 月
好友出遊
3 則評論
10/10
超棒
發布於 2025 年 8 月 17 日
Отель, который приятно удивил. Великолепное соотношение цены и качества. Огромная красивая территория, хорошая уборка номеров, приятный персонал, качественный и вкусный завтрак, удобное расположение (близко к аэропорту, но самолеты не слышно) и совсем недалеко идти до пляжа. Комфортно, красиво и спокойно.
翻譯
住宿方回覆: Dear Value Guest, Greetings from Wyndham Royal Lee Phuket,First of all, thank you very much for choosing to stay with us and thanks again for your Excellent score reviews for us. Your comment will express to our team management and all staff to increase up the standard services and hospitality. Finally, we hopefully you are enjoyed and happiness during your stay and keep us memorable. Your returning is always welcome. Warm Regards, Phorntep / Team Management
訪客用戶
一室雙床房(園景或池景)
入住於 2025 年 7 月
好友出遊
1 則評論
9.0/10
滿意
發布於 2025 年 8 月 6 日
Highly recommended. It's so close to the airport, however I didn't hear any planes.
The staff are so nice and very helpful.
Breakfast was pretty good, dishes changed daily.
They have golf carts to ferry you around.
Beautiful beach (Nai Yang) just a few mins down the road.
I would stay again.
翻譯
住宿方回覆: Dear Valued Guest, Greetings from Wyndham Royal Lee Phuket,We refer to your recent stay with us and very much appreciate your comments regarding your stay here. We will definitely share your comments with the Team here, It’s always through such feedback that we can further improve ourselves, as we strive to continuously improve the quality of our services and products here at Wyndham Royal Lee Phuket. Thank you again for sharing your experience, and we look forward to your return in the near future. Kind Regards, Wyndham Royal Lee Phuket,Phorntep / Team Management
IgorD
一室雙床房(園景或池景)
入住於 2025 年 7 月
家庭出遊
13 則評論
10/10
超棒
發布於 2025 年 8 月 6 日
Хороший отель! Все понравилось!
Удобно, что машину ставили около входа в наш корпус, жили в B.
Большая территория отеля, красивые виды, постель удобная, кондиционер работает исправно. Завтрак шикарный! С видом на пруд и фонтан.
Девушки на ресепшен милые, приятные, привет вам!)
翻譯
住宿方回覆: Dear Valued Guest, Greetings from Wyndham Royal Lee Phuket,We refer to your recent stay with us and very much appreciate your comments regarding your stay here. We will definitely share your comments with the Team here, It’s always through such feedback that we can further improve ourselves, as we strive to continuously improve the quality of our services and products here at Wyndham Royal Lee Phuket. Thank you again for sharing your experience, and we look forward to your return in the near future. Kind Regards, Wyndham Royal Lee Phuket,Phorntep / Team Management
住宿方回覆: Dear Valued Guest, Greetings from Wyndham Royal Lee Phuket,We refer to your recent stay with us and very much appreciate your comments regarding your stay here. We will definitely share your comments with the Team here, It’s always through such feedback that we can further improve ourselves, as we strive to continuously improve the quality of our services and products here at Wyndham Royal Lee Phuket. Thank you again for sharing your experience, and we look forward to your return in the near future. Kind Regards, Wyndham Royal Lee Phuket,Phorntep / Team Management