斯科特斯戴爾腓尼基飯店-豪華精選飯店成員(The Phoenician, a Luxury Collection Resort, Scottsdale)

Absolutely beautiful hotel. The room was clean however it was worn. The flooring was in need of repair. The room paint with the lights on showed they just splashed paint to repaint. The bathtub was hilarious. It’s so small you can’t cover your body fully with water and the shower for a 5 star was very small. Beautiful resort but the room could be much better for this price.

Property is close to PHX airport. It is also at the foot of Camelback mountains. The resort amenities were above average - pool, waterslide, cabanas, game room, fitness center. Limited dining options for vegetarian - lack of good Italian or Mexican option onsite. Poolside menu was average as well for vegetarians. Rooms were average. Staff was good and helpful. Did not use/explore: Golf course, Tennis courts, Adult pool area - all of which seemed good from far. Spa and related amenities were good as well.

This property was a gorgeous retreat and perfect for a girls weekend. The staff was always helpful and very sweet. Very close to Old Town Scottsdale - a 5 mins Uber ride! Would def stay here again.

So this is an amazing place to spend your time. Great amenities, pools and water features for kids, tons of extra activities ( some free and some at extra cost) the food tasted great. The only issue we had was that when i booked the reservation said free breakfast but when i got to the hotel they only provided a $70 credit. This did not cover the basic buffet even and the hotel and ********** were both blaming eachother when i contacted them. Overall a nice and enjoyable stay.

Everything about the Phoenician is just lovely! The staff, the hospitality, the cleanliness, the food, they truly are a five-star resort for a reason! Make sure you take the time to walk around the property to see all the beautiful landscapes, there are cute secret paths, the cactus garden is a must see! Definitely take the time to explore the property, you will find some really nice hidden gems along the way! It’s one of our favorite resorts to stay at in the Valley!

OMG. Brittany at the Registration desk was so wonderful-I was staying at the Phoenician to remember the days that my husband and daughter and I had stayed in the past. My husband died suddenly and this was a healing stay. Brittany was so gracious and sweet to me during this difficult time. Also, Helena in the bar as well as Gretchen in the pool area were beyond gracious. Will do my best to return.

This resort has its best days behind it. It's in serious need of renovations and upkeep. The cloth awnings over some of the rooms are torn and frayed, the tile that permeates the resort is outdated yellow crema marfil, and the wait staff in the restaurants/bars spend more time talking to each other than helping guests. I wish I had stayed anywhere else.

Excellent facility, pools, restaurants and bars. The only downside was room service which failed to turn up 5 out of 6 days until returning to the room at 5pm and asking. It was sorted quickly but shouldn’t have happened. Pool service was also very slow, a real issue when not being provided with water (you are banned from taking your own) for 30 minutes with temperatures over 110F. It wasn’t the staff who were to blame in either situation, it’s management who don’t employ sufficient staff to cater for volume of guests.

Phenomenal service, from bell hop to front desk, to housekeeping, to servers, pool staff, to every staff member at resort. Beautiful resort with many pools and many things to do. Our 14th consecutive year at the Phoenician and we will definitely be back.