Poulo Wai Hotel & Apartment的評論

住宿方回覆: Dear Michael,Thank you for your valuable time to share great review. We are thrilled to hear that you had a very good overall experience and our staff were able to make your stay pleasant. We especially appreciate your kind words about our team.We sincerely apologize for the issues with the bed, the air conditioning in the breakfast room and the pool's cleanliness. Your feedback is very important to us and we are using it to improve our services and facilities.We appreciate you bringing these matters to our attention and we hope to have another opportunity to welcome you back for an even better stay in the future.Best regards, Management TeamPoulo Wai Hotel & Apartment

住宿方回覆: Dear Valued Guest, Thank you for your excellent review and for sharing experience with us! We’re thrilled to hear that our hotel location is near the Central Market and Royal Palace made your exploration of the city convenient. It’s wonderful that you found our environment elegant, the rooms clean and comfortable. Your kind words are incredibly motivating for our entire team. We truly appreciate the time you took to leave such thoughtful feedback.We hope to have the pleasure of welcoming you again in the future!Best regards, Management Team Poulo Wai Hotel

住宿方回覆: 尊敬的客人，感謝您的回饋。對於您在住宿期間遇到的任何清潔問題，我們深表歉意。無論客人入住情況如何，保持高標準是我們的首要任務，我們很遺憾在您訪問期間未能體現這一點。感謝您的回饋，希望為您下次入住提供更好的體驗。

住宿方回覆: Dear Valued guest,Thank you for sharing your experience with us. We sincerely apologize for the inconvenience you encountered with the breakfast box on the morning of your early flight. We understand how crucial timing is, especially when traveling.We regret that we did not meet your expectations and ensure your request was fulfilled on time. Your feedback is valuable, and we will address this issue with our team to prevent such occurrences in the future.We hope you will give us another chance to provide you with a better experience next time.Best regards,Operation Team

住宿方回覆: Dear Valued guest,Thank you for your review! We are pleased to hear that you found our location convenient, especially when traveling using Grab. It's great to know that our breakfast and room met your expectations.We are glad you enjoyed the nearby restaurants and massage shops as well. We look forward to welcoming you back to Poulo Wai Hotel and Apartment on your next visit.Best regards,Operation Team

住宿方回覆: 尊敬的宇軒，來自 Poulow Wai Hotel 的問候！得知您擁有如此積極的體驗並且重視我們的服務和設施，我們感到很溫暖。期待您的再次光臨。

住宿方回覆: 親愛的客人，非常感謝您，我們很高興收到您最近在我們酒店的好評。得知您擁有如此積極的體驗並且重視我們的服務和設施，我們感到很溫暖。您的回饋非常寶貴，它鼓勵我們保持我們所追求的高標準接待服務。

住宿方回覆: 親愛的肯，感謝您的寶貴回饋。得知我們的早餐選擇和服務未達您的期望，我們深感抱歉。請注意，我們認真對待您的意見，並且已經在努力改善早餐品種並培訓我們的員工以更好地處理所有客人的擔憂。感謝您向我們提請注意此事，並希望有機會向您展示我們致力於為所有客人提供的高水準服務和品質。

住宿方回覆: Dear Jili,Thank you for your wonderful feedback! We are pleased to hear that you found the room clean and tidy and that our service met your expectations. Your satisfaction is very important to us.We look forward to welcoming you back soon!Best regards, Operation TeamPoulo Wai Hotel and Apartment

住宿方回覆: 親愛的梅根，非常感謝您，我們很高興收到您最近在我們酒店住宿的好評。得知您擁有如此積極的體驗並且重視我們的服務和設施，我們感到很溫暖。您的回饋非常寶貴，它鼓勵我們保持我們所追求的高標準接待服務。