金邊鄰近Financial Institute of Cambodia的飯店

總體來説還是挺不錯的，下次繼續光臨哦總體來説還是挺不錯的，下次繼續光臨哦總體來説還是挺不錯的，下次繼續光臨哦總體來説還是挺不錯的，下次繼續光臨哦總體來説還是挺不錯的，下次繼續光臨哦總體來説還是挺不錯的，下次繼續光臨哦

This is a fantastic hotel with a recent soft opening, I was able to stay here for three nights and had a superb experience. The spa was world class. It had a fantastic infinity pool, I had multiple meals in the poolside restaurant that were outstanding in the five star category. I had some special arrangements for dance classes from Sarah, who was wonderfully responsive to all inquiries and special requests. The value is outstanding, and this is on its way to be the best hotel in Phnom Penh.

總體來說是還可以的，三百多的房費中三百塊都是給湄公河河景的，夜景和日出還有白天繁忙的大街都很好看。但是房間環境真的很不好，說是豪華房，一進門就能感受到比單身公寓的裝修還要差，廁所馬桶一股下水道味兒，衹能一直蓋着馬桶。淋浴花灑也是壞的，必須拿在手上洗澡。床墊挺軟的，但是枕頭套竟然破了。另外再說一下酒店位置，位於華人街“金街”上，酒店樓下街上全是中文，但不知道怎麼回事整體給人一種夜總會聚居地的感覺，治安還是王宮邊上更好一些，給我一種更本土更生活的感受。如果是來柬埔寨旅遊感受當地文化的就別選這家了。最後，誇一誇前台的服務員們，全員非常盡責，免費寄存了行李並幫助我們預定了kinin的晚餐，謝謝！以上情況僅供大家參考。

酒店地裏環境不錯，周邊吃飯的地方很多，很多飯店都是國人開的，還有洗衣房，理髮店，換錢的地方，24小時的便利店，總之生活起來很方便，前台會中文，酒店早餐挺不錯。

An unfortunate experience, I found myself in the worst situation dealing with M Residence, as on the day of my check-in, the Sale Manager Vincent neglected to inform the receptionist about my booking, and instead of booking online for a fair rate, they wanted to charge me 50 USD per night, when it was only 24 USD online. Because the receptionist was new and unfamiliar with the process, she had to validate each step with her manager. It took me 45 minutes to check-in. The whole thing felt sketchy because I had to pay 130 USD with tax instead of 72 USD online with Airbnb small tax it would have cost max 86 USD if I recall. Anyway, I paid and received a very small room with hardly working air conditioning and filthy elevator. The swimming pool was breaking apart, and it appeared that the structure was inadequately maintained. There was no pool attendant, and no PH and CL analysis of the chemicals in the pool was available. The entire establishment is a shambles, and they definitely lack hospitality skills. Anyway I shared some information about my experience with the Manager who told me “The staff are so bad” I wanted to react and tell him that he should invest in training them but I could see there was no point in telling him has he clearly do not hold any sense of hospitality skills… The day before my departure I contact the “Receptionist Supervisor” and asked if I should do my check out now to collect my deposit back as I leave at 5:50 am and she informed to not to worry there is 24/7 staff at the lobby. Of course, the day of my check out there was no staff at the lobby to proceed my check-out so now they are ghosting me over 30 USD refund. In addition to all of this I intended to do a collaboration with the Sales manager upon my arrival a discount or free stay over some pictures which they gladly receive but never gave me proper feedback nor a compensation. M Residence is a disgrace to the hospitality industry in Cambodia. Their unethical practices and scams are not the way to conduct business.

Don’t typically stay with the Hyatt Brand, but the Hyatts in Asia have been amazing! The room here was great. It’s wonderfully located - near the river, the Palace etc. That’s not the reason for this review. This review is for the STAFF. We stayed here 12 nights and each day we were met with a collection of sweet smiles. Wish we learned all their names but are glad to have connected with a few: Daily breakfast buffet were with the lovely Seavyoung and shy Srey reap - thank you for taking such wonderful care of us each morning; Sotheary was our lovely lunch companion; Sopha, a sweet little thing from the Attic; Yem from the Regency Club, thank you for our bottomless Prosecco; Dinner Staff from 55, lovely Leakana and her team; Last, but certainly not least, Fariza, sweet darling, thank you for singing us romantic songs; Eric,one of the managers, love your contagious energy. Five Stars accommodations and amenities are pretty much the same, what separates them is the team of people who enhances your stay. For the entitled reviewers / visitors who expect perfect English…. How’s your Cambodian!?!

我非常推薦這家酒店.它的頂層游泳池景觀很漂亮可以俯瞰金邊. 健身房器材很多種類而且是免費. 房間配備齊全. 有冰箱洗衣機、迷你廚房及陽台，非常愜意. 家的感覺而且附近還有很多特色餐廳. This place is amazing. Modern, stylish accommodation with kitchen, washing machine and balcony. We really enjoyed the rooftop infinity pool and gym. It's close to a lot of restaurant options, a small supermarket, and even walking distance to the Tuol Sleng Genocide Museum.

We are a family of 4 and we stayed 3 nights in the family room. It was new, clean and big! Location was also great. We were well received by a smiling staff that took good care of us. The only thing that was a bit disappointing was that the soft opening did not include the full Accor plus benefits with dining discount. I was, however notified, that there was a note in the booking about this. I had missed this. That being said, we were served a really good breakfast at around 7$ pr person. Our waiter was so nice and took very good care of us:-) I also liked that there was water available from a dispenser in the hallway. Overall a great stay, and it will be even better after the grand opening and all Accor benefits are included! I recommend staying here. The staff was the best part of the stay. They made our stay memorable.

不錯…………………………………………好 好好好ok goood壞境不錯 👍不錯👍👍👍👍👍不錯👍👍不錯👍👍不錯

我能說什麼呢?索菲特PPPhokeethra酒店繼續給人留下深刻的印象,仍然是我最喜歡的酒店之一。在繁忙的繁華充滿活力的城市中,一片寧靜的綠洲;工作人員堅定地友好和樂於助人,但不侵入。Nikole和Club Millesime休息室的團隊一流,總是在他們的遊戲中,房間很大,熱情,一切都在你需要和期待的地方。每個人都會竭盡全力讓客人高興。你問一個例子?一天晚上,夜班小組趕到時,我離開了房間吃晚飯。我通過我如何享受“酒店香氛”發表了一些評論(是的,我體驗的索菲特和麥加萊的許多酒店都有獨特的瀰漫器形式的香味,反映了那個國家或位置的精髓),之後的每一天晚上,團隊都用房間的香味噴灑我的房間。期待一個超的度假式酒店的客人可能會失望(然我不確定失望是否可能用在同的句子中),但它提供低,精的卓越和豪,留下不理想的。再次祝賀整個團隊。我唯一的遺憾:以後沒有再排隊的行程。