馬拉喀什寵物友善飯店

特別好！給升了別墅房，一個房間就像一個宮殿，酒店的花園比景點還美。免費接送機的車都很豪華，航班行李延誤管家和前台幫忙給機場打電話催行李，最後順利拿到，非常感謝！如果趕上價格合適，真的非常推薦體驗一下文華東方！

Convenient location, spacious room, friendly staff, nice environment, good breakfast, balcony with a view

住宿的好地方，位置只需步行即可到達紀念品市場，所有工作人員都非常友好，早餐很好，每次從外面回來都有免費的茶和小吃，房間每天都會打掃，沒有什麼可抱怨的

Didn’t know much about the Riad’s in Morocco but after the stay I understood the culture more. We arrived at night and couldn’t find the Riad for a while some locals helped us locate it through the alleyways (They did demand tips but we didn’t have enough small cash yet) It was scarier walking through the alleyways than it seemed but quite a chaotic main road. The inside was lovely couldn’t tell too much on arrival but the next day you could see the beautiful interior. Clean and accommodating. The host was friendly and recommend lots to do. The breakfast wasn’t for me but my friend enjoyed it

Don’t be shocked when you’re taken to a cheap back office beside the portal of the hotel after you arrived. It’s here where the check-in and check-out and all the guest related issues are handled. After you’re cleared you’re lead through a luxuriously decorated hall that seems to have been designed to be the reception of a five star hotel. The actual purpose of it was never revealed. The service was acceptable at best. One had the impression the personal was hiding from the guests. That said the hotel has marvelous premisses and the suites are decorated tastefully. The pool is too cold!

我入住的所有三家酒店都有一個美妙的體驗,每個酒店都提供獨特而難忘的東西。 **酒店一號:** 由於工作人員的熱情款待,我在這裏的住宿真的很愉快。Fatima Al Zehra, Omar和Saied特別親切,細心,隨時準備幫助我所需的任何東西。他們讓我在整個住宿期間感到真誠的歡迎。早餐也很好,有不錯的品種和新鮮的選擇開始一天。

這家突襲酒店風景優美,接待女士可愛而樂於助人。但酒吧餐廳的一位工作人員似乎只喜歡與阿拉伯或法語客戶交談。他非常煩人,我問他菜單,當我在酒吧等我的房間準備好,他完全忘記了我的要求,他正在和2名法國客人交談,第二天,當我拍照時,他大聲喊我,因爲我不知道地方是客房的露台,沒有標誌或大門關閉,我感覺我非常不舒服和不受歡迎。無論如何,房間很好,但服務絕對不是5星

不錯,乾淨,服務好,工作人員友好,自助早餐很棒。真的印象深刻。

The Riad is absolutely lovely — charming Moroccan design, a peaceful courtyard, and a rooftop terrace perfect for breakfast or winding down. The location is ideal, just a short walk from Jemaa el-Fnaa, yet quiet enough to relax. Our room was spotless, the air-con worked well, and everything felt clean and fresh. Breakfast was generous and tasty, served on the terrace with a relaxed vibe. I’m giving 4 out of 5 for service only because staff didn’t regularly check the rooms. Sometimes essentials like toilet paper or… weren’t restocked unless we asked. The team was friendly, but a little more attention would’ve made it perfect. Overall, it’s a beautiful stay and I’d absolutely recommend it.

入住過程對客服來說不錯,但我的房間體驗太差了,訂的是高級套房,結果定的是普通房,被告知本該在房間的人決定再住一天。網上查的時候發現房間還是可以預定的,第二天要求換到我保留的房間時被告知又訂了,應該排隊查一下令人驚訝的是,同一房間仍然可供預訂。我覺得他們通過以更高的價格預訂套房,然後給他們更便宜的房間來欺騙人們。 夜班船員非常友好,告訴我經理正在旅行。但是,我不明白誰負責管理網站,並確保在可用時發佈正確的房間。我試圖通過電話和電子郵件聯繫他們,但什麼也沒有發生。我希望Trip導遊和酒店對他們的行爲負責,並確保不會發生在其他客戶身上。我本來可以預訂一個與我尋找的相似美學的不同套房,但我甚至無法取消預訂。訂具體房間應該有系統到位,如果房間沒有,客戶應該收到自動退款。他們的工作是弄清楚房間什麼時候有,是什麼樣的房間。此外,房間裏有一堆小玩意,桌子、牆壁和桌子的底部都裂開了。