貝洛奧裡藏特寵物友善飯店

The Hotel Fasano in Belo Horizonte, with its inimitable style emblematic of the Fasano chain, sits elegantly within the city, a beacon of refined hospitality. The reception, graced by friendly and charming staff, occasionally speaking German, is a delight. The diversity among the staff is a refreshing sight, adding to the hotel’s charm; the presence of a receptionist adorned with numerous tattoos was a particularly cool touch. The concierge service is exceedingly diligent and dedicated, a testament to the hotel’s commitment to guest satisfaction. They provided us with complimentary concert tickets, allowing us to enjoy a splendid evening filled with music. The restaurant, known for its excellence, operates with impressive efficiency. The waitstaff are alert and provide exceptional service, though the presence of multiple restaurant managers, or Chefs de Service, occasionally obstructs the flow. While the cuisine is commendable, the breakfast service is notably slow. The rooms are immaculate and spacious, offering a comfortable retreat. However, the lack of razors and the inconsistent replenishment of soap were minor inconveniences. Despite these small flaws, the hotel remains a magnificent and impressive establishment. Our stay was beautiful and restful, a testament to the high standards of the Fasano experience.

Summary: Novotel BH provides a comfortable stay, with an excellent on site restaurant, but some service quality issues with the front desk staff take the shine off the experience. The good: Room: room is large compared to other Novotel I have stayed at recently. Big, comfortable bed and a large, hot, high-pressure shower. Excellent black out curtains and in room AC. Nice views of the city as well and surrounding hills. I got to enjoy a spectacular lightning storm on my last night. Restaurant: the on site restaurant is excellent, so much so I left a seperate review for that. Sebastiao and the restaurant team are fantastic and so was the food. Housekeeping: thank you to the team for their excellent service each day. Including leaving me a nice note when they heard my guest was unwell the night before and provided new towels and sheets on request without any issues. The bad: Accor status recognition: there was no recognition of my gold status on check-in and the welcome gift was a strange keychain/bottle opener; rather than the standard water or food item that I would have much preferred. A welcome note was left in the room, but in Portuguese. Front desk: check-in was a rough experience. When I arrived there were four staff, none who were serving customers and they all nudged each other while giggling to gesture for someone else to serve me. This property does share an entrance with the adjacent Ibis Budget - from this experience I thought I may have entered the wrong hotel. There is extremely limited English spoken by the front desk staff as well, my check in was conducted via grunts and nods. Keycard: thankfully not as bad as my recent experience at the Novotel in Rio, but my keycard stopped working twice during my three night stay - forcing me to waste time going to the front desk. Conclusion: with some retraining and enhancements to the service provided by the front desk, this hotel could easily become a four star rating. Right now, it’s just average in my opinion.

位置優越。 Ibis Savassi靠近我通常訪問的客戶,也離它不遠有餐館和購物中心。 方便的住宿。 我只是相信宜必思應該獎勵常客;但他們不這樣做;只是他們不再關心。

Quarto bom, cama confortavel, mas um pouco escuro, basico sem muita decoracao ou amenities. A recepcionista me cobrou duas vezes e tive que receber reembolso apos a estadia. Localizacao é otima, perto de varios restaurantes e shoppings.

優秀,每次都到城裏來,我都會再次入住,美麗舒適,非常。

工作人員訓練有素,使住宿非凡..照顧我們和我們房間的人是Janny,她非常細心地滿足我們的需求,性格非常愉快。你有幸在你的工作人員上有這樣的人

Melhor hotel de BH, preço justo, o atendimento é de excelente qualidade, quartos grandes e bem acima da média de todos os hotéis que já fui, área de lazer e academia são ótimos. O restaurante é perfeito, sou sempre muito bem atendido pelo Fábio (proprietário) e pelo Gleyson, recomendo para qualquer pessoa.

Hotel muito bem localizado, com bares, restaurantes e cafeterias perto. Café da manhã excelente. Funcionários ótimos, educados, fomos muito bem recepcionados pelo funcionário Nelson na hora do check in, prestativo e eficiente. Minha única ressalva é o banheiro do quarto, muito pequeno, e a água do box não tinha vazão.

TRAVESSEIROS MACIOS, QUARTO MUITO LIMPO E BEM CONSERVADO, RECECPCIOJISTAS LUCAS, THIAGO, TIAGO E ITALO MUITO EDUCADOS E ATENCIOSOS, PRECO ACESSIVEL E FACIL NEGOCIAÇÃO, OTIMA LOCALIZAÇÃO NO CENTRO DA CIDADE E PROXIMO AO DIAMOND SHOPPING

我很喜歡酒店的地點,學術和游泳池景色,我想你只是想早餐的選擇,覺得很簡單,但是在外面那肯定是8/10!