索非亞寵物友善飯店

Senza dubbio hotel di alto livello, ubicato in centro a breve distanza da tutte le(poche) attrazioni turistiche della capitale della Bulgaria. Bagno piccino rispetto allo standard ma stanza adeguata e lussuosa. Unico grandissimo problema il check-in. Dalle 12 è stato consentito alle 13.30, con grandissimo disagio per tutti noi arrivati dall'Italia alle 11

Disappointment from beginning to the end. Our flight delay led and after a call to reception I was left waiting forthe shuttle with my luggage at the airport. After a hone call reception with attitude told me to wait and shuttle will come. Arrived took care of our luggage on my own and same receptionist just show me the direction of the lifts. Room clean, reasonable size with super small bed pretend g to be king bed. Check out was somehow better however could not compensate the checkdissaoointment neither the small uncomfortable bed. Awful service or more accurately no service at all. Won't use it or recommend it at all even is new relatively new facility

房間很乾凈，走廊裏有飲水機，可以出涼水温水和熱水，離機場很近，步行五分鐘，可預訂接送機服務，早餐也很豐盛，酒店的餐廳也不錯。但是沒有兑換幣服務，如需現金可在機場用歐元兑換，或者用visa，master卡直接在取款機取現

hat is one kind of experience that I would like to forget soon... It all started with a mess up of my booking for a business trip in Sofia. So, I ended by staying the Grand Millennium which is not usually my choice. Hotel is somewhat close to centre but still not that close to allow walks for my business meetings. Check in was fairly smooth but now after reading some of the 1 star reviews, I can confirm that the receptionist's welcome could have been better. Being first time visitor, there was no information about breakfast (though included in the rate), gym, etc. I was given a premier room. The room was nice, very spacious, high quality amenities, floor to ceiling windows with nice views over the city and all looked clean. So I happily parked myself on the sofa and started working on my emails (good wifi). After some time, I caught some movement on the floor with the corner of my eye...and the fun started....initially I thought it was a kitten, then I panicked as it resembled to a rat until finally my brain processed the image of the bulgy eyes and wings and realised I was looking at a bat who was probably as confused as I was. I called the reception immediately and yes they did send help. A brave lady whom I like to thank as she was not scared and assured me she will not kill the bat but call the environment protection association. I asked to be moved to another room preferably to a lower flower :). They moved me from 21 to 20 as hotel was fully booked. I asked for the house keeping to come and have an extra look for my peace of mind. They sent another nice lady who was trying to assure me no bat family is hidden in the curtains, under the bed, etc. But the whole thing ruined my experience and spent my night with the lights on trying to figure out if bats can hide in the fake ceiling, if they can accidentally fall on your face while you are sleeping, if they sat on a pillow do they leave any marks, or if they are indeed to be blamed for covid. I am a frequent traveller and I recently returned from Mauritius where nature and wildlife are quite dominant, so how in the world you can find a bat in an urban jungle five star hotel room ?!?!?!?!?

他們的服務員非常友好，還懂超多，這個價位，值！酒店的房間超大（就美國標準來説，很奢侈了）。餐廳和spa都很棒，他們還有很讚的機場接送服務。酒店位於市中心，基本上可以步行去索菲亞所有必去的地方。除此之外，你還可以到處走走，看看周圍的名人紀念匾。

I stayed here on two separate nights on either end of a 5 day trip to Varna. I chose the BW as it is right next to the train station. It is perfect for anyone looking to stay close to the trains. The airport is only a 25 min ride away on the subway. There are dining options and grocery stores close by. One weird thing happened when i stayed though, and this was why i gave 3 stars. When i arrived, i went right to bed as i had been traveling for about 15 hours. I was awoken to a staff member entering my room to fix a light. No warning, no time to put clothes on.... just came in. I was so tired i just let do his thing, but any other person may have been very disturbed by this. I could have been in the shower, or otherwise indisposed. Anyways, other than that, the stay was good.

很晚到達時間checkin 服務人員態度很好 可以幫忙叫車 房間舒適乾淨 床很舒服 整體明亮乾淨 有陽台 早餐餐廳不錯

I missed my flight at sofia airport so had to book a hotel for one night. So I went for a mid range hotel. It was better than mid range. Lovely helpful staff on reception, an aceptable price with thier discount....paid 68 euros for a large kingsize bed with onsuite bathroom. Comfortable bed, fresh pillows (very snazzy cushions too) and a nice relaxing corner sofa, reasonable TV and every thing was realyl clean. Complimentary coffee and tea, which is not the norm in Bulgaria, nice and quiet, was lovely and warm. Actualyl a bit too warm and I couldnt turn the heating down so I had to sleep wit hte fridge open to cool off as aircon didnt work. THis was the only negative for me. They did an airport pickup, but not a drop off and this nearly stopped me booking, as they should have told me this at the begining, however they were saved by the fact the metro was 4 stops to the airport and cost me 1.60 leva, so about 70p. I picked up food from the little shops in the metro, as I hit a holiday so the restaurants close by were closed. A very lovely stay and Id go there again. AND they had these lovely drop lights near the bed as side lights, some veyr nice touches, clean crisp sheets, soft towels and nice soaps etc and they dont ask you to leave till 12 lunch time. My photo doesnt do the room justice

這是一家自助酒店,在您去酒店之前檢查酒店的所有電子郵件 房間很大,帶你需要的一切,因爲他們什麼都不提供 早餐還可以 有些餐館在附近

因為會議原因，價格暴漲好多倍，但到對麪開會的確方便，在當地經濟狀況下算是不錯的酒店了，前台幫助叫出租很方便，自動貨幣轉換機匯率很高