Kettle Valley沙灘度假村

We recently were charged $640/ night for a 2 bedroom suite that had very little living space. The bathroom was also tiny. We don't feel that we got very good value for the price. The room was clean and some recent reno's has been done. However, due to the motels age, it looks like alot more work will still need to be done.

Beautiful location right across from Okanagan Beach. Self check in / out — all staff interactions were via text. Motel set up with parking outside of room. Comfy beds and cute, clean room. Bachelor like with bathroom sink separate from toilet + shower. Walking distance to cafes and restaurants. Corkscrew in room was a nice touch after winery hopping all day!

Good: Newly renovated ‘Crown Motel’ across from Okanagon Lake Beach. Perfect location with a variety of room types and prices. The best beach area in Penticton and the river float access is only a few steps away; lots of restaurants and activities within walking distance and the river/bike walk along the area is outstanding and safe. No longer has a swimming pool but great seating areas with a gas fire pit, sunshades chair areas, 2 new bbqs and picnic tables. Lots of separate room for families or groups. Wonderful to be provided with unlimited ice. Buildings A&C won’t see the machine but it’s around the corner towards the back units. Unfortunately greedy people take bags of ice for their coolers when they leave so I’m guessing the ‘free’ access won’t continue. Rooms are clean and bed and pillows are comfortable. A small jar of coffee and a limited amount of filters are provided with powdered cream. Free strong wifi. Bad: Parking, although free, is a bit like mayhem as there is no assigned spots (see many previous reviews). Back parking is very tight and hard to navigate. Although we have come to this motel for years and have always enjoyed our time here, we feel a little ripped off this time. We booked early in May and what we thought was our usual room type but when arrived to find the worst room (without elevated patio and with a car parked on our doorstep). You can’t talk to anyone in person as the office is locked and no one is on-site. However, we texted the owner/managers and received an immediate response - which was appreciated. We told them about our situation and unhappiness of room selection and we were kindly offered an upgrade as thankfully there was a 1-bedroom with cooking facilities available in the back section. Now the rub: we have travelled extensively and have often upgraded our rooms. This time, we weren’t offered the difference in the room types across the board at todays rate but had to pay an additional $530 plus tax for 3 nights to upgrade from an old (lower) rate to a new (higher) rate room. It’s a simple calculation that every hotel does. Price to upgrade based on current room types rates!!” The difference between the room types should have been $360. After back and forth, the owner agreed to take 10% off our next visit in 2024 if we book by September. However, I think we are left with bad feelings and perhaps it’s time to move on. This is unfortunate as we have stayed in the same spot for over 20 years. “ Rooms cleaned every 7 days. Not really an issue for us but others like more attention. Lots of towels tho. Rooms have 2 chairs outside their doors plus a wood stump as a table. Unfortunately, ants like wood. A strange choice but part of the ‘beach’ theme I guess. Tips: Not a lot of extras is provided so bring the following with you: - a sharp knife or two for chopping or cutting plus salad tongs & a cutting board. Cutlery provided but nothing to prepare dinners. - Dish soap - Shampoo/Conditioner - Bath Soap