佈雷德希爾斯飯店(Braid Hills Hotel)

The building and space was as advertised. Service was slow and unable to serve cocktails in the advertised bar in the hotel. I stayed two nights and this hotel was transitioning from being owned by Best Western to privately owned during my stay which may have contributed to the limited service ability.

The building is a lovely Victorian era edifice, that has been carefully modernized while retaining the original charm. Check in was smooth, and the staff were very supportive when working to manage some technology challenges. The food was excellent. We very much enjoyed our stay, and will keep this business at the top of our list when returning to Edinburgh.

I was very disappointed. While the building is dated, that's no excuse for the overall state of the room. From torn wallpaper, a dirty bathroom ceiling, stains on the carpet, and a lingering mildue smell. I read other reviews where people mentioned the coffee maker, so I decided to look inside before making a coffee. And like others, it was not in good condition. I did notice a service sticker that was last dated 2017 with the next to be in 2018. It's 2023. One set of stairs in the hall were patched with duct tape. For the high cost I paid it was not at all worth it. Location from the city center is 20min by car or an hour walk. It is not ideal if you plan on spending a lot of time going back and forth. While I had limited interaction with the staff. I would say it was poor. You're not really made to feel welcome, and upon checkout, I wasn't even asked how my stay was. A typical service question in the hotel industry.

Showed up for reservation around 7:30pm after traveling all day to find the property did not have power. Decided to head to local restaurant for dessert to give time for power to come back on before checking in. After we finished, property still did not have power so found another hotel. Contacted ******* and explained situation. They escalated the issue but Best Western notified ******* saying they were not going to refund us for our room. Very disappointing.

The beds are comfortable and the rooms are laid out well. I stayed in two rooms for two separate stays and both were amazing. Jake at the front desk was fun and friendly. The only downside about my stay was the breakfast, as there were no decent options for vegetarians.

Had a twin room with a view, room & bathroom very spacious & clean. Lovely breakfast lots of choice, dinner was excellent. Great location for bus into city, would stay again.