I was excited to stay at Hotel 1620 since I had been there recently for a large party and the service was impeccable. Upon arriving for our stay, we were greeted by Dan- the nicest man to work at a hotel desk, ever. Absolutely wonderful. I decided to extend the stay an extra day since we arrived late. The customer service was great.
The room was clean and somewhat updated. The beds were the worst I have experienced at a hotel. We did not sleep.
My largest issue is that seeing the new splash pad, I assumed this was a safe, family friendly hotel.
The hotel was a loud, party zone. I took my kids to the pool and there were people beyond intoxicated in there. There was no system in place or rules being enforced. I have stayed at many hotels, and do not expect a staff member to keep constant watch but really, they should have had someone checking in every 15-20 minutes. There were many kids age 3-9 in the hot tub- so many adults couldn’t use it.
Over all, my stay was underwhelming and disappointing, so much so that we checked out early.
The pirate ship was nice. The service was great. However, rules were not enforced and the beds were terrible.
翻譯