We stayed in this hotel as '3 couples with kids' for 4 days. My feedback on this hotel is as below: Pros: The hotel has a very good view from the cottage balcony. Excellent staff and very helpful. Big, clean rooms and bathrooms Open space to play like a garden, sitting area etc Cons: FOOD..... Very bad No taste in any curries we ordered, Roti also very thick and under cooked, soups are the worst. Breakfast was little better than a la carte, but still can be improved a damn lot. In one of the instances, when we were ordering food, staff cannot help us to understand what kind of curry we are ordering, they had absolutely no idea. No suggestions were given too. Most of the curries had very little to no salt. They really need to change their chef and improve their food department, because I feel this was the biggest let down for a very good hotel. A very small point as a CON was we asked to do a complimentary decoration of our room because of the anniversary, it seemed like they did that with absolutely 0 interest, just a duck from the towel, and 5 balloons in the room. That's it. Overall, I had good stay but was stressed on food as we had to plan to eat out rather than eating in the hotel and Pelling being a remote area restaurant were not near and you cannot walk, you have to take help of a CAB. So if the food department is revamped, I am not going to recommend this hotel to anyone.
翻譯