蒙特利廣場飯店及水療中心(Monterey Plaza Hotel and Spa)

Definitely the best place to stay in Monterey! I loved the lounge with live music and Bar for an evening wind down, and the spa was wonderful! The hotel is a very close to the bike path that we took to the 17 Mile Drive. Our room was ready on time and they even gave us a free upgrade with the full Ocean View, lucky us!! The next time I'm in Monterey, I'm definitely going to stay here again!!

Overall, our stay was pretty great though the start was less than optimal. The picture of the room I booked was not indicative of what the room actually was ( i did not book the cheapest level). We booked a "city view with balcony" and believe me when I say we were given the absolute worst room in the place - right above the dumpster and in the delivery drive for the hotel AND the restaurant next door. Not pleasant and not really warranted as the hotel was certainly not booked out. The next day I went to the front desk and told them I was not happy and they kjnd of snickered because they knew the room was really bad. They agreed to move us at an additional cost of $100 per night.and said it was at a discount. The new room was really wonderful - overlooking the ocean. We could see Sea Otters at play and could hear the seals, too. Room was very comfortable!

We are locals and it was our Anniversary. We've had a couple of very stressful months and needed to get away but not too far as a family member has been ill. Monterey Plaza was everything we wanted private luxurious, welcoming professional, warm hearted and evolved.

I have stayed in hundreds of hotels in the US and around the world, and I have never had a worse check in experience. I was so tired when I arrived at the hotel at around 2:00pm. At check in, receptionist said she can't find my reservation and no rooms available for me!!! She eventually called reservations and had me wait until 4pm before my booking was confirmed to have been lost in the hotel system and I was given a room. Errors happen but I was extremely frustrated with the disrespectful receptionist. Welcoming guests at arrival is one of the most important things in hospitality. I gurantee you are very likely to feel unwelcome here!!!

This is a nice place overall. We got a crappy room looking out over a parking lot. Service was OK but Gisele at Schooners seems to think customers are an interruption of her screen time (but server Ezra was great) and Front Desk manager forgot to call the car valet so we waited 25min for our car.

Room was beautiful. Not to nit pick, but tv was on side of bed, shower could have been hotter and dressing area could have had brighter lights. Im also wondering why all beautiful hotels are taking out bath tubs. Minor stuff Room spacious, bed perfect, room service delightful, almost perfect. Coming back and getting room with full ocean view. Partial is partial.