貝斯特韋斯特優質赫裡蒂奇飯店(Best Western Plus Heritage Inn)

our truck was stollen out of there parking lot and camera s do not record no help at all night clerk not observant enough to notice a rolloff pull into the parking lot and load the car in the middle of the night or a truck not a car

el día que ingresamos , no toman en cuenta el estatus gold , nos dejaron ingresar hasta las 3 , la habitación no estaba limpia el baño tenía muchos cabellos en el basurero , había ropa del antiguo huésped, fue corregido el problema de limpieza , también está mal que cada 3 días hacen limpieza , no lo indican

I really wanted this to be a good experience but unfortunately it was terrible. From uncomfortable beds, to 1st room we arrived at the lamp was barely hanging on the wires, to unfriendly associates all around (from breakfast area, to front to cleaning). We stayed here 3 nights. It clearly states we would get clean towels and trash taken out. None of which happened. Every day, I had to come back and ask for towels. At one point our rug for the shower disappeared and never replaced. As a family of 5, clean towels were important to us, especially when the old ones were taken away. Breakfast was ok, 1st night waffle maker wasn't working well, eggs tasted like some powder, chocolate waffles were definitely not chocolate and let's just say the staff member was more focused on hurrying everyone out than really making everyone feel at home. At the end, on our last day there right before check out the elevator stopped working so we had to carry our heavy suitcases down the stairs while chasing our 3 kids. It was something else, I think it's safe to say we will not be back to this hotel and would not recommend it for any families.

El joven en el registro de entrada se portó muy rudo, no fue nada Cortez,

The service was good but the main reason we checked in was due to the pool. The pool was greenish and folks were allowed to jump in. It wasn’t until the following that it was closed

Yo no estuve ahí, no reservé y no acepto el cargo a mi tarjeta de crédito, pues si verifica no utilice el hotel No reconozco el cargo

Un hotel renovado. Cuartos amplios y muy cómodos. Las camas y almohadas muy ricas. El desayuno que ofrecen con amplia variedad y en un espacio agradable. Muy recomendable.

I was not happy at All the lady that works front desk she was Rude never again would I stay there

We really enjoyed our stay! The rooms were cleaned and beds were comfortable. They also had gated parking. Location was good with places to eat close by. Minute Maid Park was a breeze to drive to.