洛杉磯 有停車場的飯店

這就是我們給這次體驗 3 顆星的原因； 首先，當我們預訂酒店時，Trip.com 和洛杉磯紫菀酒店都沒有提到我們預訂的日期屋頂關閉的任何事情。 5月13日和5月14日，我們住在3 0 6房間。不可用的地方在那些日期。當我們聯繫 Trip.com 時，他們幾乎說屋頂設施沒有列為我們的套餐的一部分。真的是攜程網嗎？你必須將屋頂列為便利設施......明白了。這真是蹩腳的回應。大家都知道人們是因為圖片而預訂的，而 Trip.com 客戶支援人員的回應卻非常蹩腳。我們決定保留本次審查的意見。 Aster 的員工很好，但很難相信他們網站上缺少的可用性是他們會錯過的細節。他們的酒店擁有無可挑剔的細節和設計。人們只能猜測他們很方便地遺漏了這些信息，因為人們顯然不會在那裡預訂並去其他地方。當我們登記入住時，我告訴前台接待員這一點。但我們不是透過********預訂的，我們是透過Trip.com預訂的。這些具體細節並不明顯。 7 月 1 日之後，政府對透明度越來越嚴格，酒店必須提及一些事情，所以我們錯過了這個窗口，但我們很高興讓像 The Aster 這樣的酒店承擔責任:-) 另外，週三，我們退房了，他們進行了持續約 10 分鐘的火災警報演習測試。當我們在他們的網站上預訂時，他們忘記提及另一個小「不便」。當時是上午 10 點。情況並沒有那麼糟糕，但顯而易見的是，他們在預訂過程中不公開訊息，從而讓客戶無法做出決定。消防局或技術人員並不是沒有事先安排。 1. 如果您透過 Trip.com 預訂，請務必明確說明，致電其客戶支援並以書面形式取得。點擊誘餌和圖片看起來陰暗且粗略，反映出過程缺乏可信度。 2.攜程問我們想要哪個房間，我們選房間的時候選的是城景陽台。但我們被安排在池畔景觀中。這還不錯，但 Trip.com 發送給 The Aster 的預訂詳細資訊中缺少這一點。我的未婚夫最終對池畔景觀感到滿意，但它應該在 Trip.com 的預訂詳細資料中。因此，如果您透過他們預訂並提前致電酒店，請務必觀看此內容。 最後，裝潢、代客泊車以及總的來說，服務人員都非常友善和周到。我們會給他們 5 顆星。

房間乾淨整潔，設施齊全，配有咖啡機和冰箱，每天有兩瓶免費純凈水供應。酒店就在洛杉磯會展中心對面，步行五分鐘到達展館，周邊有地鐵和公交車站。酒店大堂和餐廳設在34層，西式自助早餐品種豐富，味道很好！可在34層酒吧俯瞰城市風景。

My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised. Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience. Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration. Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website. Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price. The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet. Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.

酒店位置距機場很近，接送車很多且方便。房間整潔衞生，睡覺很安靜。周邊有大超市，漢堡店，星巴克，便利店等，次日換乘飛機的客人適合入住。就是早餐是西式的，有些單調，不過餐廳有熱水機供開水，出乎我的意料，不愛吃西餐的，用來沏茶，泡麪很方便。

我最近有機會入住洛杉磯國際機場/霍桑萬怡酒店出差，我必須說，總體來說這是一次相當愉快的體驗。 首先也是最重要的是，飯店靠近洛杉磯國際機場 (LAX) 是一大優勢。開車只需10分鐘，對於我這樣要趕早班機的人來說非常方便。飯店也提供往返機場的免費接駁車服務，這點很貼心。 辦理入住手續的效率很高，前台工作人員彬彬有禮，熱情好客。大廳乾淨、現代、設計精美，給人留下良好的第一印象。 我住的是標準間，房間很乾淨，維護得很好。床很舒服，我很欣賞提供的額外枕頭。房間的景色不錯，對於獨行旅客來說足夠寬敞。浴室也很乾淨並且配備了必要的設施。 我住宿期間的一大亮點是飯店內的 The Bistro 餐廳。食物出奇的好，他們提供早餐和晚餐的多種選擇。餐廳的工作人員很細心，提供優質的服務。然而，我發現價格有點高。 健身中心設備齊全，我能夠在住宿期間保持日常運動。酒店還有一個小型室外游泳池，雖然我在住宿期間沒有機會使用它。 我的經歷的唯一缺點是走廊和相鄰房間的噪音水平。薄薄的牆壁似乎可以傳播聲音，當鄰居吵鬧時，這使得入睡變得有點困難。此外，Wi-Fi 連線有時有點慢，如果您想完成工作，這可能會令人沮喪。 總體而言，洛杉磯機場 LAX/霍桑萬怡酒店是希望在機場附近享受便利的旅客的最佳選擇。友好的工作人員、乾淨的房間和一流的餐飲選擇使其成為舒適的住宿地點。然而，隔音和 Wi-Fi 速度的改善將增強整體體驗。

房間性價比很好，但其實從保安隊長到前台有點種族歧視，對亞洲面孔愛搭不理，你稍微多問兩句就吼你。尤其是這次保安隊長samuel，一個脖子上有花紋的大哥，明明是自己服務問題，一幅不可一世的樣子，和我説，My name is Samuel，Feel free to make a formal complaint，然後have a good day終結對話。我在加州從來沒有遇到過這麼囂張的酒店服務，也許是很多航司和他們有住宿協議，所以有恃無恐。

接機：機場酒店shuttle bus等候區，各酒店接機巴士穿梭不停，威斯汀bus數量不多，但是人好像很多，在T7等了40分鐘好幾輛經過的巴士都因為滿員沒能把我們接走，最後是萬豪的班車把我們接走並送到酒店。 Check-in: 當晚到達人數太多，入住排長隊，決定先放下行李在寄存處，先出去吃飯回來再入住。果然回來衹有兩三個人排隊，迅速辦理入住，200美元按金，退房原路返回。 房間：大床房帶沙發，介紹可以住四人，四個大人肯定是住不下的，就是正常大床房。特別注意：房間內沒有飲用水，沒有拖鞋，在意這個的一定要自己準備。床很舒服，很舒服，很舒服！ 泳池：不大，但沒人遊，一個人包場，旁邊還有一個熱水泡池，很小，同樣包場，很舒服。白天有人躺在泳池邊躺椅曬日光浴，人都很安靜，可以看飛機。 健身房：器械比較全，人不多，體驗舒適，而且這裡有飲用水！可以拿杯子來這裏解決房間沒有飲用水的問題。 送機班車：大堂門口等候，注意區分員工班車和客人班車，客人班車有指定候車位。大堂有班車諮詢點，掃描二維碼可以查看幾輛班車實時位置，到達機場也就5-10分鐘。 退房：房卡11點失效，退房有快速投卡箱，不放心也可以排隊等前台，沒啥區別。按金退回速度很快。

這次遇到美國國慶，晚上八點半從窗外就能看到煙火不斷的放！一直放到凌晨一點！感覺非常新奇！但是因為一早要趕飛機，也有感覺像住在防空洞裏一樣！

這是我預期的酒店！與國內凱悦酒店的星級標準不相上下。很多品牌酒店在美國設施和服務水準很一般，但到了國內打造成了奢華五星級酒店，無比富麗堂皇。剛到美國時對同一品牌的酒店還抱有期待，難免有落差，可是凱悦酒店是一流的！ 辦入住時會有歡迎香檳，有贈飲，可以在一樓餐吧和頂層酒吧用。 酒店的設計裝潢和用餐環境都超出預期！早餐是在屋頂露天餐廳使用。入住時，天氣非常好，陽光明媚，可以眺望到遠處的Hollywood標識，無比愜意，休閑度假感十足。 訂的大床房竟然還意外帶了個天井，有陳設好的沙發椅，可以和家人坐在那裡喝點小酒聊天。 從入住到離開，酒店服務人員處處都讓你感覺到温馨的服務。 美中不足的是，外面是西荷里活的鬧市，到半夜十二點還能聽見外面各種派對的喧嘩嘈雜聲，下半夜才安靜下來。 但沒有十全十美的酒店。它的優點蓋過了不足，而且嘈雜聲也不是酒店的過錯。以後來還會選擇這家酒店。

位置很好 在西荷里活大街上 唯一就是低樓層臨街會有點吵 最開始住2樓 當天是週五週六 樓下有party很吵鬧，後來幫換到了高樓層，餐廳食物很新鮮也很好吃，整體體驗還不錯