洛杉磯 有停車場的飯店

這就是我們給這次體驗 3 顆星的原因； 首先，當我們預訂酒店時，Trip.com 和洛杉磯紫菀酒店都沒有提到我們預訂的日期屋頂關閉的任何事情。 5月13日和5月14日，我們住在3 0 6房間。不可用的地方在那些日期。當我們聯繫 Trip.com 時，他們幾乎說屋頂設施沒有列為我們的套餐的一部分。真的是攜程網嗎？你必須將屋頂列為便利設施......明白了。這真是蹩腳的回應。大家都知道人們是因為圖片而預訂的，而 Trip.com 客戶支援人員的回應卻非常蹩腳。我們決定保留本次審查的意見。 Aster 的員工很好，但很難相信他們網站上缺少的可用性是他們會錯過的細節。他們的酒店擁有無可挑剔的細節和設計。人們只能猜測他們很方便地遺漏了這些信息，因為人們顯然不會在那裡預訂並去其他地方。當我們登記入住時，我告訴前台接待員這一點。但我們不是透過********預訂的，我們是透過Trip.com預訂的。這些具體細節並不明顯。 7 月 1 日之後，政府對透明度越來越嚴格，酒店必須提及一些事情，所以我們錯過了這個窗口，但我們很高興讓像 The Aster 這樣的酒店承擔責任:-) 另外，週三，我們退房了，他們進行了持續約 10 分鐘的火災警報演習測試。當我們在他們的網站上預訂時，他們忘記提及另一個小「不便」。當時是上午 10 點。情況並沒有那麼糟糕，但顯而易見的是，他們在預訂過程中不公開訊息，從而讓客戶無法做出決定。消防局或技術人員並不是沒有事先安排。 1. 如果您透過 Trip.com 預訂，請務必明確說明，致電其客戶支援並以書面形式取得。點擊誘餌和圖片看起來陰暗且粗略，反映出過程缺乏可信度。 2.攜程問我們想要哪個房間，我們選房間的時候選的是城景陽台。但我們被安排在池畔景觀中。這還不錯，但 Trip.com 發送給 The Aster 的預訂詳細資訊中缺少這一點。我的未婚夫最終對池畔景觀感到滿意，但它應該在 Trip.com 的預訂詳細資料中。因此，如果您透過他們預訂並提前致電酒店，請務必觀看此內容。 最後，裝潢、代客泊車以及總的來說，服務人員都非常友善和周到。我們會給他們 5 顆星。

房間乾淨整潔，設施齊全，配有咖啡機和冰箱，每天有兩瓶免費純凈水供應。酒店就在洛杉磯會展中心對面，步行五分鐘到達展館，周邊有地鐵和公交車站。酒店大堂和餐廳設在34層，西式自助早餐品種豐富，味道很好！可在34層酒吧俯瞰城市風景。

前台服務和員工都很棒！週末為了看道奇隊的比賽，我們在這裡住了一晚。選擇這家酒店是因為其他附近的酒店停車費每晚要40到60美元，而這家酒店每晚15美元，我覺得價格合理。我沒想到這是一家全新的酒店，而且這家酒店真的很棒。唯一的小問題是我們房間裡的冰箱要么壞了，要么沒插電，所以我不得不扔掉一杯水果，不過這沒什麼大不了的。以後每次來這裡看比賽，我一定還會住在這裡。

等了40mins都沒有shuttle bus,班次在midnight 過後幾乎是等不了,要其他公司shuttle bus 載我們到酒店,checkin 程序緩慢到不得了,房間新淨

My wife and I visited Catalina Island for our 28th anniversary — our first time back since before we were married in 1997. We chose the Catalina Canyon Inn specifically for the pool, jacuzzi, on-site restaurant, and shuttle service. Their website is very nice and seemed like a perfect match for the occasion. Unfortunately, very little matched what was advertised. Shuttle: The shuttle was not waiting at the Catalina Express port when we arrived on the last ferry Saturday evening which was unexpected. Four of us were left waiting in the dark for about 20 minutes until the other couple called the hotel. The driver was friendly and apologized, but this set the tone for the weekend. The shuttle was consistently unreliable throughout our stay. They tell you to call the driver directly, but he often didn't answer. You'd end up having to call the hotel instead, and the shuttle only seemed to come after someone went inside and told the front desk in person. At one point we waited 45 minutes. Some guests got frustrated and just decided to walk, but the hotel sits at the top of a steep hill — not a realistic option, especially for older guests like us. Their website suggests the shuttle runs regularly, but that was far from our experience. Restaurant: We arrived at the restaurant at 7:30 PM Saturday and were turned away, even though their website says they're open until 8:00 PM. We had to rush down the hill to find dinner to-go in town before the shuttle stopped running at 8:45. It was a shame we didn't even have time to stay and eat on our anniversary or face having to trek up that hill. The next morning I mentioned this to the restaurant owner, who insisted they closed at 8:00 and that she was there. She then told us the restaurant closes at 2:00 PM on Sundays — so dinner there that night wasn't an option either. She was very friendly though I must say. On Monday we finally had breakfast before checkout. The food was mediocre and didn't match the glowing reviews at all. The prices were also odd — $12 for mozzarella sticks, $20 for nachos, but only $11 for pulled pork sliders, which you'd expect to be the pricier item. The pricing just didn't add up. While we were there, another couple was turned away at 1:30 PM because the restaurant closes from 2–4 on Mondays. We could feel their frustration. Jacuzzi: The jacuzzi we were looking forward to was covered up and converted into a gazebo with chairs. At first we couldn't find it but yea. No mention of this on the website. Room issues: The soap dispenser in the shower was empty. The front desk told us we can mention it to housekeeping, who didn't come until after 5:00 PM. We got the soap and a couple fresh towels. The towels themselves were thin and didn't dry well overnight so fresh ones were sorely needed to get at least one shower in with soap before we had to leave the next day. The TV didn't work at all, and the microwave was unplugged — though I was able to fix that myself. The hotel also doesn't offer complimentary coffee, which is standard at most hotels we've stayed at for half the price. The good: The staff was friendly, the bed was comfortable, the A/C worked well, and the balcony was a nice touch. The room was quiet. Bottom line: The website gives a very different impression than what you actually get. Between the unreliable shuttle, limited and unpredictable restaurant hours, missing amenities, thin towels, and no coffee, this was not the anniversary experience we hoped for. I'd recommend staying somewhere closer to downtown so you're not dependent on a shuttle and stuck with limited options. I think we need to redo our anniversary. It was a miss for sure.

這個是我住了這麼多天酒店看見有現代分體機的，而且沒有轟鳴聲，休息得很好 早餐還好，不過可以任人打包拿走，可能機場附近會理解各種情況 酒店對面有很多吃的，旁邊也有7-11 shuttle bus準時

不得不説這家酒店無論環境或服務都很滿意，裝修比較新和乾淨（貌似翻新，隔音也相對好，就是飛機經過有聲音，但不重，相比在美普遍的同等價位酒店都好，有24小時機場巴，而且間距10-15分鐘一趟，有巴士追蹤，機場與酒店的等候區方便。機場到酒店大概8-10分鐘路程.另外對於完全沒有水提供的酒店，他家大堂有三種不同水質提供，真的很細心周到，如果你沒有要求方便出入市區遊玩，這是個很好的選擇。另外酒店步行5分鐘內有數間租車服務。

第二次來住這家假日，入住前由於行程關係，需要寄存行李在酒店數日，查詢了附近的酒店都沒有確切的消息，今天在前台Kevin的幫助下，付款了100美元，寄存了三件行李，存了五天，可能是規則不一樣的緣故，我們習慣了國內的那種服務，不過還是很感謝他的查詢幫助，最終同意我們寄存，早飯一如既往地好，過兩天回洛杉磯還是住假日

這是我預期的酒店！與國內凱悦酒店的星級標準不相上下。很多品牌酒店在美國設施和服務水準很一般，但到了國內打造成了奢華五星級酒店，無比富麗堂皇。剛到美國時對同一品牌的酒店還抱有期待，難免有落差，可是凱悦酒店是一流的！ 辦入住時會有歡迎香檳，有贈飲，可以在一樓餐吧和頂層酒吧用。 酒店的設計裝潢和用餐環境都超出預期！早餐是在屋頂露天餐廳使用。入住時，天氣非常好，陽光明媚，可以眺望到遠處的Hollywood標識，無比愜意，休閑度假感十足。 訂的大床房竟然還意外帶了個天井，有陳設好的沙發椅，可以和家人坐在那裡喝點小酒聊天。 從入住到離開，酒店服務人員處處都讓你感覺到温馨的服務。 美中不足的是，外面是西荷里活的鬧市，到半夜十二點還能聽見外面各種派對的喧嘩嘈雜聲，下半夜才安靜下來。 但沒有十全十美的酒店。它的優點蓋過了不足，而且嘈雜聲也不是酒店的過錯。以後來還會選擇這家酒店。

一號酒店應該是這幾年開始興起的新五星酒店？酒店以原生態設計為靈感，大堂和房間的裝修用了大量原木，非常有意思。位置很好，酒店在山坡上，酒店的大露台可以俯瞰整個城市，LA的傍晚很美～住過來才知道西好萊屋是boy town～到處飄揚的彩虹旗也是很有意思哈哈哈附近好吃的好玩好吃非常多，又不像市區有那麼多流浪漢，我住了五天整體感覺還是非常舒服的～哦對，酒店的早餐很不錯，我幾乎嘗試了菜單上的每個主菜，沒有任何踩雷，果汁也很棒，酒店採用的都是加州應季的水果，來住的話一定要嘗試呀。咖啡和茶就一言難盡了，不好喝...也有其他槽點：比如保潔員沒有檢查冰箱，冰箱裏還有上一個住客留下來的沒喝完的飲料...酒店很新，但維護不太好，地毯已經有大片污漬了...前台有一個服務生態度很差...還趕上了LA酒店員工集體罷工，服務多少有些跟不上。