After being in Auburn all day and not feeling awake enough to make a drive home I decided to book a room. I didn't have much to choose from because every hotel in the area seemed to be full (on a weeknight) and prices were sky-high! The outside of the Marriott was clean and well-lit and generally felt like a safe area. The entrance from the main road was not lit up and was difficult to see. Check-in was easy, but the desk person lacked in personality or hospitality. She was just doing her job. I knew before booking that this hotel does not serve complimentary breakfast. I usually choose hotels with breakfast because 1. We pay a lot of money to stay at these establishments 2. My kids love to pick different things (like making their own waffles) to eat that we normally wouldn't make at home. 3. It's convenient. Nonetheless, no breakfast at this Marriott, unless you visit their bar area and order and pay for food. A guest checking in ahead of me asked about breakfast - I knew exactly what he was asking. The woman checking him in pointed (at the bar) and said it's over there from (this time to that time) not once saying it isn't included. I bet he was in for a surprise the next morning. As for the room, it was clean and smelled good, unlike many hotels I've stayed in. It's your standard room, but slightly larger than most. The beds were comfortable and had lots of pillows and the sheets were soft - win! The bathroom had a large open shower and plenty of hooks and towel racks. Only 1 coffee cup which sucks when you have more than 1 person in your room who wants coffee. And it looked like someone had spit in the coffee maker - people are nasty! Why??? Also, the mini fridge had something growing in it which I presumed was black mold. As a word of caution for anyone traveling with small children, the window in our room could be slid open easily. I've never stayed in a hotel where the windows actually opened. Clean. Comfortable. Safe. No complimentary breakfast.
Average at best, and not nearly enough for the $175 cost. I’m a long-time Hilton Honors member but I’ve never tried their Tru hotels. The best thing I can say is that room was very clean. Staff members at check in and check out were very pleasant. Other than those things, I was unimpressed. Rooms are small and sparsely furnished, which I assume is typical of the Tru brand. No chair in room except a small uncomfortable one. Breakfast was probably one of the worst I’ve seen at any hotel. Coffee was decent. At 8:45 on a Saturday morning, eggs, bagels/breads, and oatmeal toppings were basically empty and never replenished. Breakfast ended at 9:00. Strange for a weekend. Will look for somewhere else to stay next time in town.
Pro: convenient location. Friendly staff. Lobby appeared clean. Con: Non-smoking room reeked of smoke. Ceilings a rough patchwork of chipped paint and spackling done in a very amateur way. Overall appears very dated. If you are stopping in for a quick sleep and hitting the road early, this is an economical option. Otherwise, sort of shabby.