發布於 2025 年 8 月 21 日
匿名用戶
房間非常乾淨整潔,床品舒適,衞浴用品齊全,有冰箱。酒店位置優越靠近幾個景點,美術館和百花教堂步行即可。雖然有陽台連廊,特別安全,安靜有利於睡眠。早餐豐富,各種小點心,果汁特別好喝。前台服務人員周到熱情,英語説的很慢清楚,交流無障礙,還給了我佛羅倫薩地圖。堪稱在意大利住過服務最好的酒店。
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每晚起價:BRL1,739
發布於 2025 年 1 月 13 日
Marcos 305
Villa Tortorelli is a charming mix between a bed-and-breakfast and a hotel. My experience here was mostly positive, and while there were a few minor issues, I could tell that the staff genuinely does their best to run the villa as smoothly as possible.
Check-in & First Impressions
The first thing to note is that the villa is designed to work with automated check-in processes, which is great for most travelers. However, it could be better explained to future guests to avoid any confusion. Not everyone will have a working phone or data plan when they arrive in Italy, and it’s important for the villa to have a backup plan in case guests are unable to connect.
One simple suggestion would be to provide Wi-Fi access at the entrance of the villa and share the network name and password with guests before their arrival. This would make it easier for everyone to access the automated system without any issues.
Room & Comfort
I stayed in the Deluxe Suite, located on the first floor of a three-story villa, right next to the breakfast room. At first, I was concerned about noise, but the thick, heavy door completely blocked any sounds from the breakfast area. I never heard a thing in the morning.
The room has blackout curtains that provide great privacy and darkness, which I really appreciated. The bathroom was newly renovated with luxury finishes, including stone walls that give it a high-end feel. The room was clean, and the daily housekeeping service kept everything spotless, with fresh towels replaced daily.
One of the standout features of Villa Tortorelli is Karen, the person in charge of breakfast service and housekeeping. She is incredibly attentive and hardworking. She ensures that guests are well taken care of, and the breakfast is always well-prepared and served hot. Honestly, if they lose Karen, the villa would lose two stars in reviews. She is one of their greatest assets.
Breakfast Experience
The breakfast service was excellent. The food is prepared fresh every morning, and Karen makes sure there is always a variety of hot and cold options available. The breakfast room is cozy and inviting, with plenty of choices to start your day off right.
The Villa’s Atmosphere & Location
The villa is peaceful and surrounded by greenery, making it a relaxing place to stay. It’s also within walking distance of all the major tourist attractions in Florence, which makes it very convenient for exploring the city.
One Minor Issue
The only negative point during my stay was that the room felt quite cold when I first arrived. However, I reached out to the WhatsApp help service, and the heating system was adjusted quickly. Within a short time, the room felt much warmer and more comfortable.
Final Thoughts
Overall, Villa Tortorelli is a great option for those looking for a peaceful, well-located stay in Florence. The automated check-in system could use some improvement to avoid any potential issues for guests without a data plan, but aside from that, the rooms are clean and comfortable, the breakfast is excellent, and the staff is very attentive.
Would I stay here again? Yes, especially for Karen’s service and the peaceful villa atmosphere!
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每晚起價:BRL826
發布於 2026 年 2 月 7 日
秉筠
這次入住體驗非常驚艷!從踏入大廳開始,服務人員的親切笑容就讓人感到賓至如歸。房間寬敞且採光極佳,床墊軟硬適中,讓我們獲得了高品質的睡眠。
飯店地理位置優越,步行即可到達捷運站與熱門景點。特別推薦頂樓的無邊際泳池,視野開闊,是放鬆身心的絕佳去處。早餐種類豐富、食材新鮮,CP 值極高。下次來到這座城市,這絕對是我的首選住宿!
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每晚起價:BRL471
發布於 2026 年 5 月 16 日
訪客用戶
這家酒店房間非常漂亮乾淨!提供了很多一次性用品,包括一次性拖鞋和身體乳,在歐洲酒店裡十分罕見,我們住的房間有個小陽台,望出去很漂亮,能看到樓下的泳池跟周圍的樹林。
早餐雖然不太符合我的口味,但是品類很豐富,甚至有帶蜂巢的蜂蜜。
前台可以幫忙免費寄存行李。
酒店有可以免費借用的長柄傘,當天剛好下雨了所以這點非常人性化。
唯一能算上缺點的就是這樣雖然直線距離上離佛羅倫薩車站很近,但是實際從車站出來到酒店還是需要走比較長一段路,而且佛羅倫薩那個車站出站要下一段樓梯,帶着大件行李真的很不方便,帶着大件行李走到酒店這段路就顯得更漫長了,特別是還有分叉口,信號不好的時候地圖顯示不清楚很容易走錯路。
但還是非常推薦,這家酒店內部環境維護的很好,前台接待很有耐心跟禮貌。還有機會去佛羅倫薩會繼續選擇這家酒店,這價格真的很良心了
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每晚起價:BRL634
發布於 2026 年 2 月 4 日|經濟房
訪客用戶
酒店就在火車站邊上,走幾步就到了。太方便了。
24小時前台,非常安全。
房間不大,但是足夠了,設施齊全。很乾凈,及時打掃。
前台熱情地介紹各種細節:早餐,門卡,去主要景點的路線,等等,非常感謝!
早餐非常棒!早餐團隊的漂亮姐姐熱情打招呼,做咖啡,忙來忙去,井井有條,贊!
最後一天把行李寄存在酒店,下午來取然後去乘火車。取行李的時候前台大叔非常友善,主動告訴説樓下有洗手間可以用。確實外面找洗手間困難?
熱情的哥兒們ousman説何不把我的感受寫下來跟其他人分享,看到什麼就寫什麼,我覺得他説的對,其他人可能需要真實感受的訊息。我來之前選酒店花了些時間,看來選對了。
再次感謝,我這次是very enjoy😀😀
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每晚起價:BRL449
發布於 2024 年 8 月 4 日
訪客用戶
地點很好,距離車站7分鐘,距離Uhutzi博物館10分鐘,但沒有飯店的招牌,所以很難找!雖然我站在10米外,但來來回回都找不到。我按了對講機,把它打開,上了三樓,終於辦理了入住手續。房間很可愛,當我告訴他們我一大早要出去吃早餐時,他們靈活地回應說:“你可以讓早餐店給你做,並在前一天送到。”提供淋浴設施、冰箱和瓶裝水。當您離開房間並上一層時,您會發現一個共用露台,可以欣賞古城屋頂的景色。如果入住順利的話,這是一個非常好的住宿。
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每晚起價:BRL461
發布於 2024 年 8 月 7 日
訪客用戶
優秀的位置、優秀的位置、服務和服務,包括早晨的接待員,他能說西班牙語。他的友和注意力:有游泳池,雖然小,但卻能在夏天,而且他熱情,這也是值得考慮的重要問題。我還讀過他們沒有提示沒有電,而且像我們一樣,很多案件都把你送到二樓,但他們也會把你的包放下。
毫無疑問,我下次去佛羅倫薩的旅館會重複的。
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每晚起價:BRL627
發布於 2025 年 2 月 9 日|經典大床房
kindalei
新開的酒店不在老城裡麪比較安靜,但是離景點也有一點距離,走路要十幾分鍾… 但是附近非常多吃飯的餐廳,選擇很多。酒店服務態度不錯但就是…慢。房間很寬敞,尤其是浴室,床品和浴品都非常舒服,最重要是新!一切東西都很新所以住着很舒服。雖然是改造了200年歷史的宅子,但是非常光亮且窗户都用了兩層雙層隔音玻璃,安靜得… 與世隔絕。早飯選擇還算豐富,但是單獨購買需要35歐性價比有點差。
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每晚起價:BRL1,163
發布於 2024 年 11 月 16 日|單人房
るいすすあれす
由於我是搭乘深夜航班抵達,因此我預訂了機場附近的飯店。辦理入住手續的工作人員也非常友好和樂於助人。設施雖然不多,但房間寬敞,床也很大,所以推薦。你可以聽到水聲、門聲和其他人的說話聲,所以我不建議對噪音敏感的人住在這個房間。
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每晚起價:BRL232
發布於 2022 年 9 月 8 日
訪客
最美麗、安靜寧靜的地方,自助早餐很棒,景色令人歎爲觀止,工作人員走過去,謝謝Andrea,其他客人友好,每個人都很開心。喜歡它想回來更長的住宿。游泳池也不錯
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每晚起價:BRL338