索倫特Spa飯店(Solent Hotel and Spa)

Great service and staff beds were nice and comfy only down side was is to pay for swimming witch it should be free for people who stay there.

Great food and service

Cold in the hotel from the reception to the rooms. Other reception areas did not appear to have any heat! Coffee machine in the room was jammed, presumably not been checked. No milk in the machines in the morning. The hotel appeared “tired” and need of updating. The staff were very pleasant and the shower was hot. Unfortunately I could not recommend the hotel: there are many others, much cheaper, locally.

This is a lovely hotel, very pleasant surroundings, a little pricey and currently showing it's age but still a nice place to stay. Restaurant is a touch expensive but food is great. Disappointed that they now charge for using the facilities which used to be included in the price of the room. Does have good facilities for EV charging.

Not a very relaxing spa experience with a lot of children in the pool/spa area, shouting, playing ball games, jumping and splashing. Jacuzzi and changing rooms very nice, preferred using the changing rooms showers etc then bathroom in room. Room was average, bathroom needs updating, dirty/stained shower curtain. Bed very comfortable and good size room. All food and drinks were very nice in particular breakfast. Staff and service could be better, staff were not very attentive, left for a long time without drinks or service. Some items not on the menu at dinner. Overall very average stay possibly not worth the money and especially having to pay £10 per person to use the spa facilities.

I booked a Junior Suite expecting a spacious superior room with a comfortable seating area. The first room I was offered was on the ground floor overlooking the car park with cars literally a few feet from the window. I asked for a different room and was moved to the second floor; the room was directly above the original room so had the same outlook but at least there weren't car headlights shining in every few minutes. The suite itself felt cramped; yes there was a bedroom, a separate seating area and a bathroom but the layout meant that each area felt cramped and the bathroom was tiny with a compact bath. It didn't feel like a superior room and some of the decor was a bit shabby, e.g. flaking paint and fraying curtains. The staff were helpful and they did at least offer me a room change!

The pool area closed to early we was told to check in at 15:00,pm but the spa close at 16:00pm so after changing only had 20 min in the hot tub.

I love this hotel, it’s my third stay and I look forward to staying again. This was for a work conference, great staff really make for a pleasurable visit. Great food, and the rooms are excellent value. Look forward to having enough time to try the spa!

Big hotel with a nice spa and pool facility. Pity they have to charge residents for access, surely it should be included in price. Suite was pleasant and clean but dated. Needs modernising. Have to walk length of hotel to collect water and milk for room which is pretty unique. Food was excellent both dinner and breakfast. Overall good.