We booked based on the reviews but unfortunately we’re disappointed. Upon check in we asked the receptionist to change a dinner booking from 8:30 to 9pm and when we arrived at dinner we received a rude welcome as they thought we were an hour late! It has been changed to 8pm. On the same evening I asked for an iron for our clothes and never received it, so I went down in my robe to ask again and the receptionist was no where to be seen, fortunately someone else was able to find an iron instantly! I also called down 4 times for milk for our coffee and never was answered. The breakfast is fairly expensive for the type of hotel. It is a good location in terms of out of huddle and bustle but close to metro; however if I went back to Paris I would stay more central for ease. The bed is big and comfy, we had a superior room and the room/bathroom spacious. Room wise is was good, but not so great on location and disappointing service.
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