Verified traveler
2023 年 7 月 20 日
My friend and I stayed at this hotel for a girls trip and the man who worked at the front desk treated us disrespectfully and was extremely hostile. There was a part of the stay where we felt very unsafe and worried about our stay there.
On one night we had gone out, we returned around 9:30 pm to find the front lobby doors were closed shut with no way for us to enter. Admittedly, this was our first time in France and we did not know if this was customary or not. We panicked and began knocking on the doors repeatedly and calling out, for fear of being locked out all night. This mentioned man came and yelled at us, “I heard you the first time” and was very hostile towards us. This same man interrupted our breakfast the next morning when one of us was on the phone and told us to hang up because “he was trying to work.” I have NEVER been to a hotel in a European or Asian country that I’ve stayed at where they tell you this in such a rude and disrespectful manner. Less than 5 minutes later, the wifi was turned off and the call disconnected. We payed our money to use this wifi and it was purposely disconnected. This man approached us in a threatening manner that no hotel attendant should ever do to a guest. If I could, I’d get a refund for this place. I would never recommend for anyone to stay at this hotel.
翻譯