巴黎拉維萊特希爾頓花園飯店的評論

住宿方回覆: Dear Guest, Thank you for your review and for the 5/5 rating! We're pleased to hear that you found your room comfortable. Regarding parking, we do our best to inform our guests about the available options nearby, including the public parking lot. I understand the concerns about street parking, and we always advise caution. As you mentioned, it’s important to have the right insurance in Paris for peace of mind. We also appreciate your honesty about the area. While the location offers great transportation links and convenience, we understand that perceptions of safety can vary. We're glad to know that despite this, you enjoyed the street view from the restaurant window. Thank you again for your feedback. We hope to welcome you back for another pleasant stay in the future. Best regards, Virgile

住宿方回覆: Dear Guest, Thank you for sharing your thoughts and for giving us a 4.3 out of 5 rating! I’m glad to hear that you found our location convenient and appreciated the nearby subway station—it does make exploring Paris much easier, doesn’t it? I see you also enjoyed the abundance of bakeries downstairs. French pastries are hard to resist! If you come back, let me know, and I’d be happy to recommend my personal favorite bakery for a truly authentic croissant experience. We hope to have the pleasure of welcoming you again soon! Warm regards, Virgile Reception Team

住宿方回覆: Dear Guest, We truly appreciate your wonderful feedback! It’s fantastic to know that you felt at home with us and enjoyed our attentive service, spacious rooms, and convenient amenities. Our team is always dedicated to making each stay as comfortable as possible. We’ll be delighted to welcome you back on your next visit to Paris! Best regards, The Reception

住宿方回覆: Dear Guest, Thank you for your kind feedback! We're thrilled to hear that you enjoyed the spacious room and the view of the street. It’s wonderful to know that you found our Hilton Garden Inn to offer great value for money, and we’d be honored to welcome you as your first choice on future visits to Paris. We look forward to your next stay with us! Best regards, The Reception

住宿方回覆: Dear Guest, Thank you for sharing your feedback. While we’re pleased to hear that our team provided responsive and comforting service, we’re truly sorry that other aspects of your stay did not meet your expectations. Your comments regarding the room’s cleanliness and air conditioning are concerning, and we will address them with our housekeeping and maintenance teams to ensure improvements. We sincerely appreciate your input and hope for the opportunity to offer you a better experience in the future. Please don’t hesitate to reach out to us directly if you would like to share any further details. Best regards, The Reception

住宿方回覆: Merci beaucoup pour votre retour positif ! Nous sommes ravis que vous ayez apprécié votre séjour chez nous et que vous ayez trouvé nos services à la hauteur de vos attentes. Ce serait un plaisir de vous accueillir à nouveau lors de votre prochain passage à Paris. À bientôt ! 😊

住宿方回覆: Merci d’avoir partagé votre expérience. Nous sommes désolés que le processus de remboursement du dépôt de garantie ait été plus lent que prévu. Nous comprenons que cela ait pu être frustrant. Concernant l'emplacement, nous faisons de notre mieux pour offrir un cadre calme et pratique tout en étant facilement accessible. Nous espérons vous revoir bientôt et nous ferons tout notre possible pour rendre votre prochaine expérience plus agréable.

住宿方回覆: Dear guest, Thank you for your kind words! We're delighted to hear that you enjoyed our hotel's convenient location and elegant design. Providing a stylish and comfortable stay is our priority, and it’s wonderful to know that we made your experience a great one. We hope to welcome you back on your next trip to Paris! Best regards, The Reception

住宿方回覆: Dear Guest, Thank you for sharing your thoughts with us. We’re glad to hear that you found our location convenient for travel and that the surrounding area offers many dining options. We understand your concerns about the neighborhood and want to assure you that we prioritize guest safety. We’re happy to be a good choice for business trips, and we hope to welcome you again for another comfortable stay. Best regards, The Reception

住宿方回覆: 親愛的客人，非常感謝您的評價和滿分評分！我們很高興您對酒店的設施、衞生、環境以及服務都感到滿意。您的認可是我們持續努力的最大動力。我們期待着不久的將來再次歡迎您的到來！此致 Hilton Garden Inn Paris La Villette團隊 敬上

住宿方回覆: Dear Guest, Thank you so much for your wonderful review and for giving us a 4.5 out of 5 rating! We’re glad to hear that our location in the 19th district, with convenient transportation and a variety of restaurants nearby, met your needs. It’s also great to know you enjoyed our rich and varied breakfast options. We hope to welcome you back soon for another great experience. If there’s anything we can improve, don’t hesitate to let us know! Best regards, Virgile

住宿方回覆: Dear Guest, Thank you for your perfect rating and lovely comment! You’re absolutely right—our building has a bit of history. It was once a warehouse used for storing goods in the 20th century. It’s fascinating to see how it has transformed into the welcoming space it is today, blending modern comfort with a touch of historical charm. I’m thrilled to hear you enjoyed the excellent service and high quality of what we offer. It means a lot to us! We’d love to welcome you back anytime you’re in Paris. Warm regards, Virgile

住宿方回覆: Dear Guest, Thank you for your feedback! We’re happy to hear that you were satisfied with our hotel service and the convenient transport options. We understand your concerns about the area, and we assure you that we take the safety of our guests very seriously. We appreciate your perspective and are pleased that you found the breakfast to your liking. We look forward to welcoming you again! Best regards, The Reception

住宿方回覆: 親愛的客人，非常感謝您的好評和支持！我們很高興您對房間和服務感到滿意。知道您願意再次入住，讓我們倍感欣慰。我們會繼續努力，爭取為您帶來更加完美的入住體驗。期待您的再次光臨！此致 Hilton Garden Inn Paris La Villette團隊 敬上