薩德爾布魯克皇冠假日飯店(Crowne Plaza Saddle Brook, an IHG Hotel)

My stay was perfect as usual, my only concern is anytime you go to the restaurant there is never staff available. They have you waiting for sometime before anyone appears.

The room is great and clean and the reception where kind But there is no refrigerator in the room And the train is a little bit noisy

My experience was great, the room was clean. The only bad thing was it’s impossible to get food

Paint peeling in the shower....? Elevator's needed to be cleaned. Main floor bathroom disgusting. Bits of tissue in every sink. Floor had urine all over by urinal's, you could tell it wasn't mopped for a few days. If you can get over that, the room was large and clean.

At the time of booking it was clearly stated that breakfast is included. However, during checking in, I was informed that it’s not. I complained and was given a complimentary breakfast. Room service was not available because the restaurant on the premises was closed. The room smelled strongly with cleaners. But the worst thing is that there’s no room in the bathroom for toiletries- no vanity, not even a shelf. Also, I have not seen a more ridiculous closet, the bar is low that my coat is touching the floor. Who designed this room? I’m very disappointed.

Clean room minis the visable mildew on one of the shower heads (chose not to use it). The rainfall shower head was fine. Sink takes a while to drain but no big deal. Overall a good stay.